Google sponsored links


Bixid
 
(Sorry, if a repost, did a search but didn't find it.)

http://www.cpsc.gov/cpscpub/prerel/prhtml97/97149.html
July 1, 1997 (301) 504-7052
Release # 97-149
Shimano Announce Recall of Bicycle Components

WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Shimano American Corp. of Irvine, Calif., is voluntarily recalling more than 1 million cranks installed on bicycles in North America. The crank is used to connect the pedal to the frame of the bike. If the crank breaks, the rider's leg can be injured by contact with the broken crank or the rider can lose control of the bike, fall and be injured.

Shimano has received more than 630 reports of cranks breaking in North America resulting in 22 injuries, including cuts and fractures.

The cranks have been installed on more than 200 models of bicycles manufactured since 1994 and sold under at least 49 brand names. Most bicycle manufacturers have sold bicycles that are involved in this recall. The cranks also may have been installed as an upgrade as part of the Altus, Acera and Alivio groups of components. The cranks are numbered FC-CT90, FC-M290 and FC-MC12. These numbers are located on the back or inner side of the right crank arm.

Consumers should check their bicycles' crank assemblies. If they are involved in this recall, consumers should stop using their bicycles immediately and call Shimano at 800-353-4719 to arrange for the free replacement and installation of a new crank assembly at a nearby authorized repair shop. Consumers can also arrange for the free replacement with their bicycle dealers.

List of 49 bicycle brands that may have installed Shimano cranks:
Alpinestar Iron Horse Norco Specialized
Balance Jamis Novara Schwinn
Bianchi Kona Oryx Scott
Caloi L.L. Bean Parkpre Signature
Cannondale Marin Pavan Softride
Cycle Pro Maxam Performance Terry Precision
Diamondback Mikado Peugeot Timberline
Dirt Research Mongoose Proflex Trek
Fisher Mtn. Tek Raleigh Univega
Fuji Motiv Research Dynamics Victoria Precision
GT Murray Roadmaster
Giant Nashbar Ross
Huffy Nishiki Royce Union

Other brands also may have installed Shimano cranks. Consumers should check their bicycles.


The BikeForums Team
-adv-
This is an archived thread, you can find the full version of this thread, with images, links and more content here.

Ready to buy? Check out these two online bike stores:
- http://www.nashbar.com (you can find the latest bike nashbar coupons in this thread)
- http://www.performancebike.com (you can find the latest performance bike coupons in this thread)

Cya on the forums,
- The BikeForums Team
- http://www.bikeforums.net

Feldman
 
Though ten years on, Shimano is still honoring this recall--they really, really want those cranks off the road. It may be fear of liability, but to this bike business lifer it's an example of a company that really does give several dozen damns about its customers.


kergin
 
Though ten years on, Shimano is still honoring this recall--they really, really want those cranks off the road. It may be fear of liability, but to this bike business lifer it's an example of a company that really does give several dozen damns about its customers.

I'll second this. Shimano Canada is located in my hometown of Peterborough, ON, and by all accounts, you can just take your broken/defective parts right to them for rectification on the spot. Pretty cool, if you ask me.


jcivic00
 
what are they replacing the broken cranks with?


urban_assault
 
what are they replacing the broken cranks with?


"Consumers should check their bicycles' crank assemblies. If they are involved in this recall, consumers should stop using their bicycles immediately and call Shimano at 800-353-4719 to arrange for the free replacement and installation of a new crank assembly at a nearby authorized repair shop. Consumers can also arrange for the free replacement with their bicycle dealers."

A new crank assembly maybe? ;)


Bekologist
 
shimano's core mission statement embraces safety in its componetry.... I forget how it is phrased. but they value safety as part of their mission statement.

Part of the reason why shimano pedals, including DA pedals, are made of metal.


mrrabbit
 
Because of the design changes and downgrading of the tech...

You get a newer cheaper and sucky looking crank, bottom bracket, and in some cases a front derailleur and chain. Kid you not - because they know that everything needs to match and be clean.

Have dealt with two of these in just the last 6 months.

Shimano has no further liability so long as they replace 'em when notified - and record the transaction. They've already paid a fine to the CPSC in lieu of liability so long as they honor the conditions agreed too. "Inc." has it's privileges.


dobber
 
Because of the design changes and downgrading of the tech...

You get a newer cheaper and sucky looking crank, bottom bracket, and in some cases a front derailleur and chain. Kid you not - because they know that everything needs to match and be clean.

Have dealt with two of these in just the last 6 months.

Shimano has no further liability so long as they replace 'em when notified - and record the transaction. They've already paid a fine to the CPSC in lieu of liability so long as they honor the conditions agreed too. "Inc." has it's privileges.

What exactly are you attempting to say?


jcivic00
 
A new crank assembly maybe? ;)


Really? I had no idea, I was kinda hoping for a new derailleur...j/k. lol.

What I was looking for was were they going to replace it with something comparable, or was i going to get a low grade replacement. I know that I have Altus right now, but what should I expect, Deore maybe? Or, should I not get my hopes up, and just go and buy a set myself.


urban_assault
 
Really? I had no idea, I was kinda hoping for a new derailleur...j/k. lol.

What I was looking for was were they going to replace it with something comparable, or was i going to get a low grade replacement. I know that I have Altus right now, but what should I expect, Deore maybe? Or, should I not get my hopes up, and just go and buy a set myself.

Have you asked your LBS about this yet?


cudak888
 
And, for that matter, is this recall still honored by Shimano after 11 years?

-Kurt


John E
 
I urge anyone with one of the recalled cranks to get the thing replaced. Ten years ago, I snapped a Sugino crank at the pedal eye during an out-of-saddle climb, and I did not find the incident particularly entertaining.


mrrabbit
 
And, for that matter, is this recall still honored by Shimano after 11 years?

-Kurt


Did you read my post? Answered it already...

;)


cudak888
 
Did you read my post? Answered it already...

;)

Whoops :o

Thanks!

-Kurt


cudak888
 
You get a newer cheaper and sucky looking crank, bottom bracket, and in some cases a front derailleur and chain. Kid you not - because they know that everything needs to match and be clean.

Question - if the chain is worn to the point where replacement of the crankset would require replacement of the chain, wouldn't it justify replacement of the cassette just the same? Can't imagine a new chain not skipping on a well-worn cassette or freewheel.

Take care,

-Kurt


mrrabbit
 
In most cases in the last year or so - handled two myself...saw shop handle a couple more...Shimano varied in what it sent out. Always a crankset and bottom bracket. Sometimes a front derailleur, sometimes a chain, sometimes a cassette even. - saw one instance with everything. Kinda weird...

...but no complaints from the customers...saw that they were coming out ahead despite el cheapo crankset and just went with the flow. If you think about it - it's almost a bike overhaul/rebuild...

One customer actually suffered a injury - I encouraged him to send all his accident and medical reports to Shimano as Shimano is supposed to record incidences...as well as take in and replace cranksets.

What really amazes me is how more than ten years later - they still show up. THIS WAS A HIGHLY PUBLICIZED RECALL! Each case in the last year - the customer was not even aware of the recall. One was the original owner of the bike...never knew...

So keep an eye out folks...

=8-)


Previous - Top - Next