Manufacturer, Retailer, Survey and Consumer Feedback - Gearlink.com and spam

Bikeforums.net is a forum about nothing but bikes. Our community can help you find information about hard-to-find and localized information like bicycle tours, specialties like where in your area to have your recumbent bike serviced, or what are the best bicycle tires and seats for the activities you use your bike for.




View Full Version : Gearlink.com and spam


owlie
10-19-07, 03:12 PM
Gearlink.com somehow got ahold of my e-mail address some time ago and have since then been sending me advertisements a few times a month. At the bottom of each message is the standard opt-out feature: send an e-mail to remove@gearlink.com to be unsubscribed from future e-mails. The problem is that the feature doesn't work. An e-mail sent to remove@gearlink.com gets bounced back with a message stating that the mailbox is full. This has been the case every time I've tried to unsubscribe -- probably ten or fifteen times in the last few months. I have sent numerous e-mails to customer service and tech support and got no response. My understanding is that failing to cease e-mailing advertisements to someone who has explicitly requested you do so is a violation of federal law. I am curious why Gearlink.com would engage in such behavior.


Brian
10-20-07, 08:49 PM
I will attempt to get a response from them for you.

Brian
10-29-07, 07:34 PM
I haven't forgotten, just wary of signing myself up for any more spam.


Brian
11-09-07, 10:15 PM
Nothing.

Brian
11-22-07, 08:56 AM
Still nothing.