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why broadway bikes can suck it. (baltimore)

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why broadway bikes can suck it. (baltimore)

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Old 11-04-07, 03:09 AM
  #1  
tupac for prez
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why broadway bikes can suck it. (baltimore)

i recently had broadway build a set of wheels for my bike. nothing fancy. track hubs and deep V's.

i dropped off the rims and hubs, and asked them to build them w/double butted spokes, etc...

one week and 165 bucks later, they were done.


so, i put about 10 miles on the wheelset, and i start to hear a jingling noise when my bike rolls.

turns out that one of the spoke nipples is rattling around in the front wheel, and, upon further inspection, i realize that about 1/2 of my spokes on the front are LOOSE.



ok, freak occurrance.. whatever, right?

so i take the wheel to broadway, and the guys who built the wheelset are outside smoking. they seem surprised when i tell them whats up, and they tell me to go inside and see "Stu" , who will "take care of it"


Stu spends the next 5 minutes sitting on his giant fat a s s, talking to his co-workers about having a car towed. and since i was on my way to work, i had to make it quick.. i stood around a few more minutes at the register, noticing that stu was avoiding eye contact.

i then turned around and went for the door... as i was about to the door, he asked if he could help me.. "no thanks" and i walked out...


the guys out front asked what happened, and i told them...

one of them then asked me to leave him the wheel, and he would fix it.. "it was built here, its gonna get fixed here"

just as i made it to my car, 450lb stu comes heaving his lard bottom out the door, grabs the wheel from his employee, and shoves it at me. told me i cant have it fixed there...




cliffnotes: overcharged on wheel building, wheel fell apart, boss is lazy, wheel gets fixed elsewhere, broadway loses a customer of many years.
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Old 11-04-07, 03:17 AM
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dat ain't right
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Old 11-05-07, 12:20 PM
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holy ****. is the guy the owner?
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Old 11-05-07, 05:18 PM
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Originally Posted by whatsmyname
holy ****. is the guy the owner?

yep.. stu is the owner.

im just glad i didnt f'ing kill myself on that wheel. right now i'm just pissed that i cant ride that bike until the other shop fixes it.
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Old 11-05-07, 05:26 PM
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Originally Posted by sefb222
yep.. stu is the owner.

Wow. Why would he be such a jerk to a customer? Wow.

... Brad
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Old 11-06-07, 07:47 AM
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go see Penny at
https://www.lightstcycles.com/
she'll fix you up and w/ a smile
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Old 11-06-07, 09:59 AM
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tupac for prez
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Originally Posted by balto charlie
go see Penny at
https://www.lightstcycles.com/
she'll fix you up and w/ a smile
thanks! will do.
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