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11-04-07, 03:09 AM
i recently had broadway build a set of wheels for my bike. nothing fancy. track hubs and deep V's.
i dropped off the rims and hubs, and asked them to build them w/double butted spokes, etc...
one week and 165 bucks later, they were done. :rolleyes:
so, i put about 10 miles on the wheelset, and i start to hear a jingling noise when my bike rolls.
turns out that one of the spoke nipples is rattling around in the front wheel, and, upon further inspection, i realize that about 1/2 of my spokes on the front are LOOSE.
ok, freak occurrance.. whatever, right?
so i take the wheel to broadway, and the guys who built the wheelset are outside smoking. they seem surprised when i tell them whats up, and they tell me to go inside and see "Stu" , who will "take care of it"
Stu spends the next 5 minutes sitting on his giant fat a s s, talking to his co-workers about having a car towed. and since i was on my way to work, i had to make it quick.. i stood around a few more minutes at the register, noticing that stu was avoiding eye contact.
i then turned around and went for the door... as i was about to the door, he asked if he could help me.. "no thanks" and i walked out...
the guys out front asked what happened, and i told them...
one of them then asked me to leave him the wheel, and he would fix it.. "it was built here, its gonna get fixed here"
just as i made it to my car, 450lb stu comes heaving his lard bottom out the door, grabs the wheel from his employee, and shoves it at me. told me i cant have it fixed there...
cliffnotes: overcharged on wheel building, wheel fell apart, boss is lazy, wheel gets fixed elsewhere, broadway loses a customer of many years.
i dropped off the rims and hubs, and asked them to build them w/double butted spokes, etc...
one week and 165 bucks later, they were done. :rolleyes:
so, i put about 10 miles on the wheelset, and i start to hear a jingling noise when my bike rolls.
turns out that one of the spoke nipples is rattling around in the front wheel, and, upon further inspection, i realize that about 1/2 of my spokes on the front are LOOSE.
ok, freak occurrance.. whatever, right?
so i take the wheel to broadway, and the guys who built the wheelset are outside smoking. they seem surprised when i tell them whats up, and they tell me to go inside and see "Stu" , who will "take care of it"
Stu spends the next 5 minutes sitting on his giant fat a s s, talking to his co-workers about having a car towed. and since i was on my way to work, i had to make it quick.. i stood around a few more minutes at the register, noticing that stu was avoiding eye contact.
i then turned around and went for the door... as i was about to the door, he asked if he could help me.. "no thanks" and i walked out...
the guys out front asked what happened, and i told them...
one of them then asked me to leave him the wheel, and he would fix it.. "it was built here, its gonna get fixed here"
just as i made it to my car, 450lb stu comes heaving his lard bottom out the door, grabs the wheel from his employee, and shoves it at me. told me i cant have it fixed there...
cliffnotes: overcharged on wheel building, wheel fell apart, boss is lazy, wheel gets fixed elsewhere, broadway loses a customer of many years.