United Kingdom - jejames cycles website anybody bought from them?
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01-19-08, 08:55 AM
I've been thinking of buying from them via web BUT;
Tried contacting them via email a number of times and it just bounces back (on 2 different mail accounts).
Phone just rings and rings and rings.
Does give me the greatest faith...if something is wrong with my purchase it could turn out to be a nightmare!
Anybody dealt with them via the web?
I've used Wiggle successfully but I much prefer actually going into a decent bike shop (NOT evans) - I may buy more than I need but at least I can check the item for form, fit and function before I part with the hard earned clams.
Try "another cycling forum", ctc forum, cyclechat or bikeradar for reviews of jejames - they're not all as friendly, populous and comprehensive as this forum but they are UK specific.
01-19-08, 09:50 AM
Both web and in store...
Just bought my new bike from J E James, the staff are really knowledgeable and helpful, I had a problem with a light I got from them, I returned it and got a new one back within 4 working days!
Nearly always get through on one of these numbers
01709 538374 - Mail Order Hotline
01709 538378 - Road Bike Dept
01709 538375 - Workshop Cycles
Although when I actually went in person I saw how busy they were!!
01-19-08, 02:23 PM
ok-might try them again via phone
01-22-08, 05:17 AM
apparently they're in the process of changing email servers-hence it being crap, they assured the website was under a different server.
06-14-09, 07:42 PM
i bought a complete super record 11 (minus front mech) from them, they knocked me £100 off the groupset price) which arrived very quickly well packed etc, and i also went into their shop, which is full of goodies. the guys there are very helpful, true yorkshire folk like!
Needless to say i would and do shop there again.......
06-17-09, 08:00 PM
Can't remember exactly what I've had from there but it's been a good service each time.
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