[arpeggio42]

I've been thinking of buying from them via web BUT;
Tried contacting them via email a number of times and it just bounces back (on 2 different mail accounts).
Phone just rings and rings and rings.
Does give me the greatest faith...if something is wrong with my purchase it could turn out to be a nightmare!
Anybody dealt with them via the web?

[The BikeForums Team]

This is an archived thread, you can find the full version of this thread, with images, links and more content here.

Ready to buy? Check out these two online bike stores:
- http://www.nashbar.com (you can find the latest bike nashbar coupons in this thread)
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Cya on the forums,
- The BikeForums Team
- http://www.bikeforums.net

[markhr]

I've used Wiggle successfully but I much prefer actually going into a decent bike shop (NOT evans) - I may buy more than I need but at least I can check the item for form, fit and function before I part with the hard earned clams.

Try "another cycling forum", ctc forum, cyclechat or bikeradar for reviews of jejames - they're not all as friendly, populous and comprehensive as this forum but they are UK specific.

[AlexTaylor]

Both web and in store...

Just bought my new bike from J E James, the staff are really knowledgeable and helpful, I had a problem with a light I got from them, I returned it and got a new one back within 4 working days!

Nearly always get through on one of these numbers

01709 538374 - Mail Order Hotline
01709 538378 - Road Bike Dept
01709 538375 - Workshop Cycles

Although when I actually went in person I saw how busy they were!!

[arpeggio42]

ok-might try them again via phone

[arpeggio42]

apparently they're in the process of changing email servers-hence it being crap, they assured the website was under a different server.