Cyclocross - Ritchey crank recall...

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View Full Version : Ritchey crank recall...


schnee
02-07-08, 08:54 PM
I saw this on the road thread, figured it might be good to see here too because it affects their cyclocross-specific cranks.


"Ritchey Design has identified a potential safety issue concerning WCS and PRO Level Non-Drive Side Crank Arms (LEFT ARM ONLY). In certain cases, it is possible that the non-drive crank arm could fail or break unexpectedly. If this happens during cycling, the cyclist may lose control of the bicycle, which could lead to serious injury. Because Ritchey Design products are designed meet the highest industry standards, as a preventive action, and in the interests of putting the safety of its consumers first, Ritchey Design has decided to undertake a voluntary recall of all affected Non-drive Crank arms."

WCS Cross 130 bcd in black only (38/48 chainring combination)
Pro Cross 130 bcd in black only (38/48 chainring combination)

WCS and PRO crank recall (http://www.ritcheylogic.com/web/Ritchey~Logic/Ritchey~Site/web/EN/main/LatestNews/all_news/21676/29964/29965.html)

I'm affected, and I'll be getting a replacement crank arm soon. Hope this helps!


BrianN
02-10-08, 07:31 AM
Thanks for posting this, I just checked mine and they are included. Bummer, but at least they have not broken on me.....

-Brian

schnee
02-19-08, 02:04 AM
Man, their service is lagging. It's been over two weeks, and no RA number.
This was when I was explicitly told the parts are in stock, and they'll get to me 'asap'.

They're either overwhelmed or understaffed.

I don't want to have to get another crankset from this... grrr.


cs1
02-19-08, 02:43 AM
That stinks, I was thinking about buying one of those cranks for a project bike.


Tim

schnee
02-24-08, 12:02 AM
The newer ones over the last year or so don't have the problem.