Manufacturer, Retailer, Survey and Consumer Feedback - Garmin's Policy on Edge 705

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View Full Version : Garmin's Policy on Edge 705


jabixby
02-21-08, 05:59 PM
I'm a very happy owner of an Edge 305 with HRM and speed/cadence sensor, and was happy to see the Garmin announcement of the new Edge 705. A little study of the manual reveals the 705 uses the same heart rate monitor and same speed/cadence sensor as does the 305. For we loyal Garmin customers (I own 3 different Garmin systems) who might want to move up from the 305 to the 705, however, it seems Garmin is not treating us well. You can't buy a "bare" 705 to use with the heart rate and speed/cadence sensors you already own. At a minimum, you have to buy the 705 with the heart rate monitor. I've verified this in email exchanges with Garmin customer service.

I would like to get the message to Garmin at a somewhat higher level: this is no way to treat your customers and protect their investment in your products. You should have an "upgrade" configuration of the 705. Even better would be a "trade up" program, giving some nominal trade-in value for a 305. But I guess that would be too much to hope for.

Jim


jeffremer
02-21-08, 06:09 PM
Boourns (http://youtube.com/watch?v=mXDlj2QYbU0). Garmin rep at MacWorld told me I could buy a bare 705. Lame.

Ajdriver
03-01-08, 03:28 PM
From Garmin's websit

What's in the Box:


Edge 705
One of the options below (see versions tab):
Heart rate monitor or
Heart rate monitor and speed/cadence sensor or
Heart rate monitor, speed/cadence sensor and data card preloaded with City Navigator for U.S., Canada and Puerto Rico street mapsI dont see a bare 705 option.

https://buy.garmin.com/shop/shop.do?pID=10885


jabixby
03-04-08, 03:28 PM
What's in the Box: <snip>

I dont see a bare 705 option.



Yup - that's the problem.
Jim