Manufacturer, Retailer, Survey and Consumer Feedback - TOMMASINI - how to identify model, date of manufacture and authenticity

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RideTommasini
03-11-08, 12:29 PM
We often get asked about identifying frame models, date of manufacture and authenticity of our frames. Recently there has been discussion regarding a Tommasini Track frame. I have put this post together – with just the facts – to help consumers find out more about their Tommasini frames. Our frames are very high end and unfortunately some people have tried to, and some have been successful, at selling fake Tommasini frames.


Here are ways to ensure that you are purchasing an authentic Tommasini frame and to protect your hard earned dollars:

1. Only purchase through authorized dealers, importers or directly from the factory if you are in Italy. A list of legitimate importers can be found at: http://www.tommasini.com/importers.html – if you are in the USA, a list of authorized dealers can be found at: http://www.ridetommasini.com/dealers.html

2. Do not buy a frame online via ebay or any other auction or sales site – unless it is from a person who is selling their old frame. Legitimate Tommasini importers and dealers will NEVER sell on ebay, it is not allowed by the factory – NO EXCEPTIONS. If you see a frame online at a retailers website, verify that they are legitimate by either contacting the distributor for that country or the factory directly (the factory is always the safest choice because they are the manufacturer) – contact information can be found at www.tommasini.com – again, all legitimate sellers will be listed on the main Italian website – if they are not listed, they are NOT legitimate.

3. All Tommasini models are listed on our website in the USA and Italy. You can verify that you are in fact purchasing a model we built by visiting the distributor’s website for your country or the factory’s main website. The models shown have been consistent for the past several years with improvements made to the same model name each year.

If you own a Tommasini and would like to verify your frames model, date of manufacture or authenticity please provide the following:
1. photos of your frame, please take pictures of the entire frame, the lugs, the bottom bracket (top and bottom)
2. send the code stamped into the underside of the bottom bracket
3. date of purchase
4. who you purchased the frame from

Please note: a receipt or other documentation stating that your frame is a Tommasini or that it was made by Tommasini is not sufficient to identify your frame. The frame will tell the story – therefore it is important that we see photos and get the information stamped into the bottom bracket to identify your frame.

You can send your photos to either Tommasini USA (inquiries@ridetommasini.com) and they will be forwarded to our family in Italy for verification or you can send them directly to the factory in Italy (www.tommasini.com)

Now – with respect to a Tommasini Track frame. All Tommasini frame models are standard road frames, however, the customer can request track, cyclocross or time trial geometry on any of the models we build (those models are shown on the factory website and the USA website.) Be sure to pay close attention to the lugs, dropouts, bottom brackets and tubing, we have a distinct style. If you purchased a STEEL Tommasini Track frame in the past several years or recently, it would have been a Tecno or Sintesi model and it would look similar to this, AND would have been labeled a Sintesi or Tecno - you can view them at this link, sorry I did not have time to re-size the images for this post:

http://www.ridetommasini.com/TrackFramePhotos


Who is Tommasini USA is:
We are the Tommasini family office for the USA. We handle all importing & distribution as well as all marketing for North and South America, with the primary focus on the USA right now. We are not a standard cycling industry importer – we only handle our family brand Tommasini. All other Tommasini importers around the world are not related to the Tommasini family and they also import other items/brands.

If you have any questions about your Tommasini frames please send them to:
Tommasini USA (www.ridetommasini.com) or Tommasini Italy (www.tommasini.com)

Please note, the Tommasini USA office will be closed starting 3-13-08 to 4-8-08 but we will be accessible via email. We will be in Italy with our family and working on new frames that will be shown at the upcoming interbike show. In addition, if you are interested in a Tommasini Track frame, keep your eye out in an upcoming issue of Road Bike Action Magazine, they are currently reviewing the Tecno road frame and have also asked for us to build them a track frame for testing.

Thank you for reading our post. Protecting our family brand and customers is a top priority.


TheJackMove
03-11-08, 12:30 PM
Here we go...

bdcheung
03-11-08, 12:30 PM
jesus h. christ.


gabebeta
03-11-08, 12:34 PM
ahahaha.

ezoons
03-11-08, 12:38 PM
Do these people never learn?

RideTommasini, go away and post this promo on your website. Leave BF alone, for our sake.

PS: I've reported your post. So there.

Zinn-X
03-11-08, 12:44 PM
yeah GTFO. kthxbai.

Hobartlemagne
03-11-08, 12:46 PM
I think I'd prefer one from Italy after all of the drama about this.

celticfrost
03-11-08, 12:49 PM
....

4. who you purchased the frame from

Please note: a receipt or other documentation stating that your frame is a Tommasini or that it was made by Tommasini is not sufficient to identify your frame. The frame will tell the story – therefore it is important that we see photos and get the information stamped into the bottom bracket to identify your frame. ...

If "The frame will tell the story – therefore it is important that we see photos and get the information stamped into the bottom bracket to identify your frame" then why would Tommasini need to know who the frame was purchased from???

ElJamoquio
03-11-08, 12:51 PM
Reported. Please take your ****storm off of our board.

RideTommasini
03-11-08, 12:57 PM
Reported. Please take your ****storm off of our board.

Please read the entire post before making any judgments about motives, who we are or bashing our brand, me or my family - it's really not needed. The info in the post is true and will educate people on what they are buying. We handle at least 10 inquiries a week about frames people have purchased through individual buyers and internet sales. Some are real and some are fake - so there is an issue here and we are working to stop this but it takes time, especially with an international business like ours. Hopefully this post will provide information to assist them - nothing more.

I will not comment on events from yesterday's threads and that is not what this post is about, so please just move on and lets get back to discussing bikes.

RideTommasini
03-11-08, 01:00 PM
If "The frame will tell the story – therefore it is important that we see photos and get the information stamped into the bottom bracket to identify your frame" then why would Tommasini need to know who the frame was purchased from???

We always ask where they purchased the frame because that way we can determine if they were a dealer that carried the brand for a period of time but no longer do - and to have a company or person name in case we need to look into legal action if it is a fraud situation. We are only concerned about this contact name if it was listed as a NEW frame and they are presenting themselves as a dealer - we are not interested as much if it is a random person selling an older frame.

ezoons
03-11-08, 01:00 PM
We handle at least 10 inquiries a week about frames people have purchased through individual buyers and internet sales. Some are real and some are fake - so there is an issue here and we are working to stop this but it takes time, especially with an international business like ours.
You have a website, post there. Leave BF alone.

cohophysh
03-11-08, 01:01 PM
no no no...let's continue this diatribe so the roadie forum can be shut down like foo did for a couple days

JBS103
03-11-08, 01:02 PM
You have a website, post there. Leave BF alone.

+1

Cinelli had had problems with product authenticity directly related to eBay. Specialized as well. They used their websites.

Follow suit.

Ih8lucky13
03-11-08, 01:03 PM
I plan on purchasing a Tommasini in the near future from RideTommasini.com.

RideTommasini
03-11-08, 01:03 PM
You have a website, post there. Leave BF alone.

My understanding was that this is an open forum. Tommasini customers will appreciate the info. Thank you for your understanding and I do hope we can move on now.

RideTommasini
03-11-08, 01:03 PM
I plan on purchasing a Tommasini in the near future from RideTommasini.com.

Thank you for your support.

icknayvon
03-11-08, 01:04 PM
Please read the entire post before making any judgments about motives, who we are or bashing our brand, me or my family - it's really not needed. The info in the post is true and will educate people on what they are buying. We handle at least 10 inquiries a week about frames people have purchased through individual buyers and internet sales. Some are real and some are fake - so there is an issue here and we are working to stop this but it takes time, especially with an international business like ours.

Hopefully this post will provide information to assist them - nothing more.

Why wouldn't you just respond to the people that have made those inquiries?


so please just move on and lets get back to discussing bikes.

Absolutely, why don't we discuss where certain frames are made?

Zinn-X
03-11-08, 01:04 PM
My understanding was that this is an open forum. Tommasini customers will appreciate the info. Thank you for your understanding and I do hope we can move on now.

nobody likes you. everybody hates you. therfore it logically follows that you should eat worms.

and go away.

Ih8lucky13
03-11-08, 01:04 PM
Thank you for your support.

Do I get a discount, actions speak louder than words.

bdcheung
03-11-08, 01:05 PM
How many Tommasini customers are on the board? Because doing a search for "Tommasini" will reveal only ~5 threads that have ever been started about your brand (excluding recent activity)

celticfrost
03-11-08, 01:05 PM
We always ask where they purchased the frame because that way we can determine if they were a dealer that carried the brand for a period of time but no longer do - and to have a company or person name in case we need to look into legal action if it is a fraud situation. We are only concerned about this contact name if it was listed as a NEW frame and they are presenting themselves as a dealer - we are not interested as much if it is a random person selling an older frame.

OK, fair enough. The way it was worded in your original post made it seem that Tommasini was intentionally trying to make it hard for private buyers and sellers to buy/sell older Tommasini frames. Thanks for the clarification.

ezoons
03-11-08, 01:05 PM
My understanding was that this is an open forum.
Why wouldn't you answer questions then?

Forum means discussion.
For propaganda and flame purposes, use your personal website.

kwrides
03-11-08, 01:07 PM
I haven't seen the last few days, so I have no idea what is going on, but I'm guessing I just got IBTL!

RideTommasini
03-11-08, 01:07 PM
nobody likes you. everybody hates you. therfore it logically follows that you should eat worms.

and go away.

Man you are funny, I'll give you that. But honestly - it's not about being liked, it's about providing our customers with accurate information about our brand. Now - if anyone has a legitimate question about a Tommasini frame please email me or the factory and we will respond. I am signing off now because I have a lot of work to do.

ezoons
03-11-08, 01:09 PM
Close the door behind you.

bdcheung
03-11-08, 01:09 PM
RideTommasini: Did you happen to overlook this (http://www.bikeforums.net/forumdisplay.php?f=262)?

icknayvon
03-11-08, 01:12 PM
Longest living tommasini thread in a day...

RideTommasini
03-11-08, 01:13 PM
Why wouldn't you answer questions then?

Forum means discussion.
For propaganda and flame purposes, use your personal website.

Why should I - we are the manufacturers? Plus, I had several people asking questions I had already answered in other threads. I would think that if we post information about our frames that the people would believe us. I posted info about the issue to alert customers, this has been a long battle and gave everyone the factory contact info as well. So a logic line of thinking would have been if in doubt - contact the source (the factory) but people thrived on the drama - I felt at that point it was best to not respond, although it was hard because many things were said that were just out of line. I could have easily responded and bashed other people making comments but I didn't. I just did not feel that was appropriate.

Now really - can we please move on.

orangepaint
03-11-08, 01:13 PM
Ok, lets see, you've ****ed up some guy's business, you've started a flame war here on BF and created lots of negative feelings, yet you continue to post here.

The bottom line: you've made a lot of sketchy statements, have not answered many simple questions, and have done nothing but stir up there boards. There's a thread to talk about this already if you'd like to do that. Otherwise, please leave.

ezoons
03-11-08, 01:14 PM
I thought you were leaving.

RideTommasini
03-11-08, 01:14 PM
RideTommasini: Did you happen to overlook this (http://www.bikeforums.net/forumdisplay.php?f=262)?

Before I posted in this area I asked Brian first - this is where he said I should post - that is why this thread is here.

RideTommasini
03-11-08, 01:15 PM
Ok, lets see, you've ****ed up some guy's business, you've started a flame war here on BF and created lots of negative feelings, yet you continue to post here.

The bottom line: you've made a lot of sketchy statements, have not answered many simple questions, and have done nothing but stir up there boards. There's a thread to talk about this already if you'd like to do that. Otherwise, please leave.

Not true, but you are entitled to your opinion and I do respect that - and you are right this is not the thread to discuss this and I did not start this discussion back up again. So lets move on.

RideTommasini
03-11-08, 01:16 PM
I thought you were leaving.

I am.

ezoons
03-11-08, 01:16 PM
Not a second too soon.

Zinn-X
03-11-08, 01:16 PM
So lets move on.yes, exactly. ie: you leave and WE move on.

waybehind
03-11-08, 01:16 PM
RideTommasini...

Why do you expect anyone to collect your evidence for you?
After all the bad vibes, you extend no goodwill whatsoever.
I don't think anyone really cares anymore about your case against Gorillavelo.

Good luck to you.

kwrides
03-11-08, 01:19 PM
oh man! just when I was getting out the cheetos!

teiaperigosa
03-11-08, 02:30 PM
I like RideTomassini...keep posting...

F the haters

I believe you...those gorilla's don't look half as good as any tomassini I've seen in real life

sp00ki
03-11-08, 02:54 PM
RideTomassini, when are you going to be selling the 2008 gorilla model? my friend wants one but i can't find it on your site.

doofo
03-11-08, 02:58 PM
here is a shot of a frame i got from ebay

can you plz tell me if it is a real tommasini
?

thx

http://www.natureartists.com/art/resized/267_Amazing_Strength_of_Spokes_30_x_20_large.jpg

RideTommasini
03-11-08, 03:12 PM
I like RideTomassini...keep posting...

F the haters

I believe you...those gorilla's don't look half as good as any tomassini I've seen in real life

Thank you.

RideTommasini
03-11-08, 03:14 PM
here is a shot of a frame i got from ebay

can you plz tell me if it is a real tommasini
?

thx

http://www.natureartists.com/art/resized/267_Amazing_Strength_of_Spokes_30_x_20_large.jpg

Could be - send me the serial number on the BB - but that's definitely NOT my uncle. You guys are a crack up!

ezoons
03-11-08, 03:17 PM
You guys are a crack up!

And you really are a troll.

RideTommasini
03-11-08, 03:18 PM
And you really are a troll.

comedian

rufvelo
03-11-08, 03:26 PM
Before I posted in this area I asked Brian first - this is where he said I should post - that is why this thread is here.

Tina, you run a major business. You should avoid responding to every post in an internet forum.
I can't wait to build and enjoy my Tommasini. Spring is here!

baxtefer
03-11-08, 03:27 PM
My understanding was that this is an open forum. Tommasini customers will appreciate the info. Thank you for your understanding and I do hope we can move on now.

My understanding is that you now have fewer customers than you did 2 days ago.

RideTommasini
03-11-08, 03:28 PM
Tina, you run a major business. You should avoid responding to every post in an internet forum.
I can't wait to build and enjoy my Tommasini. Spring is here!

I do avoid it - couldn't resist the last one. Taking a quick break right now and I actually read a lot of posts when I have time - usually only responding to inquiries. I hope you enjoy your frame.

I_luv_hooters
03-11-08, 03:33 PM
The Gorilla-Tomassini are the only Tomassini track frames the average guy can afford. And they look freaking awesome!
http://img.auctiva.com/imgdata/5/0/1/8/4/1/webimg/85954435_tp.jpg

I just hope I can get one before they run out of stock.

barba
03-11-08, 03:36 PM
Tina, give it a rest for a while. Continuing to post isn't helping your company right now.