Foo - Help by DIGGING

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View Full Version : Help by DIGGING

NickDavid
03-13-08, 03:27 PM
Guys, if you can help me, I'd greatly appreciate it. I'm getting screwed over by Philips and an Authorized Service Center that they referred me to.

http://digg.com/hardware/Philips_Corporation_Refuses_To_Help

Thanks to anyone who can help

Maelstrom
03-13-08, 03:36 PM
Not a member sorry :)
Zinn-X
03-13-08, 03:48 PM
dugg. have you notified The Consumerist ( www.consumerist.com ) ???

These guys would be right up your alley in dealing with a problem like this. They don't hesitate to report about what companies are doing to screw people over, and the end result is that PR people from said companies run damage control and make things right, even if they don't really give a **** about you.

phantomcow2
03-13-08, 05:48 PM
Dugg
phantomcow2
03-13-08, 05:55 PM
I think the suggestion about notifying the consumerist is an excellent one, by the way.
NickDavid
03-13-08, 06:41 PM
Thank you guys so much.. I'm going to look into the consumerist tomorrow. Many thanks
NickDavid
06-02-08, 11:06 AM
Update: I ended up emailing the CEO Philips and after 2 months, I received a phone call from his assistant. They apologized for everything and sent me a brand new 32" lcd TV to replace my damaged existing one.

Proof that patience and persistence pays off.