digger
10-27-03, 06:08 AM
I have some good news and a feel good story!
Just to give you some background on what happened first (as I understand it).
I was volunteering at a rest stop for an annual 162km cycling event. There where about 98 cyclists in attendence that day.
On the second last rest stop, many of the cyclists reported to me that a UAP/NAPA truck came within inches of them. It was unbelieveable! About 20-30 cyclists mentioned to me about this truck driver as they stopped at my rest stop location. I took all the details (no license plate) and mentioned to the ride organizer that I will follow up with this.
I logged onto the NAPA website, the next day, and left a post with in their comment box describing the incident.
A few weeks later I received a telephone call from a gentlemen at NAPA asking if I had more information to give him and that he is in the process of tracking down this driver. Unfortunately, all I had was what I already gave them but I did describe the incident further stating that as each cyclists stopped they complained of this guy...about 20-30 cyclists.
He thanked me, asked me to please find out more info if I could (tried, couldn't).
This is an email I received today (I removed all names) and the memo he posted to all their drivers.
Please see the attached driver safety memo distributed to all of our drivers last week. At NAPA we feel we have an obligation to provide a safe environment for the general public, our customers and our employees.
We identified the driver of the truck involved in the incident brought to our attention and the gentleman in question has a very clean driving record with us and is a valued employee. He assured us that his actions were by no means malicious and that he is very sorry if anyone was offended. His supervisor has discussed the matter with him and of the serious nature of the events. The driver was merely going by the cyclists when oncoming traffic forced him to move closer to the cyclists than he wanted. Again on behalf of NAPA I would like to appologize for this unfortunate set of circumstances. As a token of our appreciation for bringing this to our attention we would like to offer you 200 bottles of our NAPA branded water for your next upcoming event. Please contact me and let us know where we can send these.
best regards,
District Manager
And the letter to their drivers
October 27, 2003
All NAPA Drivers
As we enter into the fall of the year, it is important to consider the environment that we will be facing in the coming weeks. While safe driving should always be the first consideration, all NAPA drivers have a special responsibility to ensure that they prepare themselves and their vehicles for the conditions that will soon be upon us.
You have a special responsibility to maintain both our company image and the safety of the public by:
1) Being courteous to other drivers, pedestrians and cyclists
2) By making certain that your vehicle is properly maintained
3) You observe all of the rules of the road.
We are counting on all NAPA drivers to take special care, especially in the coming weeks, so that we provide our company with the best possible image, but more importantly that everyone has a safe and wonderful winter season.
Thank you for being a responsible driver for NAPA!
Sincerely,
Regional Vice President, Atlantic
One thing that does not add up to me though. If this driver said that oncoming traffic forced him to drive closer to the cyclists than he wanted, then why did 20-30 cyclists complain of this? Certainly, these cyclists where not in the same group, as they all where differant fitness levels and arrived at the rest stop over a span of 45 minutes....so it was not a single incident involving one group of cyclists, but several cyclits all along that road.
Suspicious, and I feel the driver is being less than honest, but I DID get a response and apology which I wil pass on the the cyclists of the ride.
Digger
Just to give you some background on what happened first (as I understand it).
I was volunteering at a rest stop for an annual 162km cycling event. There where about 98 cyclists in attendence that day.
On the second last rest stop, many of the cyclists reported to me that a UAP/NAPA truck came within inches of them. It was unbelieveable! About 20-30 cyclists mentioned to me about this truck driver as they stopped at my rest stop location. I took all the details (no license plate) and mentioned to the ride organizer that I will follow up with this.
I logged onto the NAPA website, the next day, and left a post with in their comment box describing the incident.
A few weeks later I received a telephone call from a gentlemen at NAPA asking if I had more information to give him and that he is in the process of tracking down this driver. Unfortunately, all I had was what I already gave them but I did describe the incident further stating that as each cyclists stopped they complained of this guy...about 20-30 cyclists.
He thanked me, asked me to please find out more info if I could (tried, couldn't).
This is an email I received today (I removed all names) and the memo he posted to all their drivers.
Please see the attached driver safety memo distributed to all of our drivers last week. At NAPA we feel we have an obligation to provide a safe environment for the general public, our customers and our employees.
We identified the driver of the truck involved in the incident brought to our attention and the gentleman in question has a very clean driving record with us and is a valued employee. He assured us that his actions were by no means malicious and that he is very sorry if anyone was offended. His supervisor has discussed the matter with him and of the serious nature of the events. The driver was merely going by the cyclists when oncoming traffic forced him to move closer to the cyclists than he wanted. Again on behalf of NAPA I would like to appologize for this unfortunate set of circumstances. As a token of our appreciation for bringing this to our attention we would like to offer you 200 bottles of our NAPA branded water for your next upcoming event. Please contact me and let us know where we can send these.
best regards,
District Manager
And the letter to their drivers
October 27, 2003
All NAPA Drivers
As we enter into the fall of the year, it is important to consider the environment that we will be facing in the coming weeks. While safe driving should always be the first consideration, all NAPA drivers have a special responsibility to ensure that they prepare themselves and their vehicles for the conditions that will soon be upon us.
You have a special responsibility to maintain both our company image and the safety of the public by:
1) Being courteous to other drivers, pedestrians and cyclists
2) By making certain that your vehicle is properly maintained
3) You observe all of the rules of the road.
We are counting on all NAPA drivers to take special care, especially in the coming weeks, so that we provide our company with the best possible image, but more importantly that everyone has a safe and wonderful winter season.
Thank you for being a responsible driver for NAPA!
Sincerely,
Regional Vice President, Atlantic
One thing that does not add up to me though. If this driver said that oncoming traffic forced him to drive closer to the cyclists than he wanted, then why did 20-30 cyclists complain of this? Certainly, these cyclists where not in the same group, as they all where differant fitness levels and arrived at the rest stop over a span of 45 minutes....so it was not a single incident involving one group of cyclists, but several cyclits all along that road.
Suspicious, and I feel the driver is being less than honest, but I DID get a response and apology which I wil pass on the the cyclists of the ride.
Digger
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