tedamenta
11-07-03, 11:48 PM
After considerable research I decided that the Break it, Fix it, Ride it CD-R was probably the best mountain bike maintenance and repair reference product available. So I ordered it. The following is a copy of an email I sent the company today:
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Are you guys even still in business?
Two weeks ago I ordered the CD on your web site. I never got a confirmation email. So I emailed you asking for one. I never got a response. So I tried again. Still no response. So I tried calling the number on the order page of your site. A recording said it has been changed. So I tried calling the number the recording said was the new one. No answer. So I tried calling it again, and again, and again...at least a dozen times now. Never an answer.
I am starting to think that your company has gone belly up and your ISP just has not pulled the plug on your site yet.
Is there anybody out there?
--------------------------------------------------------
Does anyone here have any experience with this company and or product?
BTW, their site is located at:
http://www.bfr-it.com
------------------------------------------------------
Are you guys even still in business?
Two weeks ago I ordered the CD on your web site. I never got a confirmation email. So I emailed you asking for one. I never got a response. So I tried again. Still no response. So I tried calling the number on the order page of your site. A recording said it has been changed. So I tried calling the number the recording said was the new one. No answer. So I tried calling it again, and again, and again...at least a dozen times now. Never an answer.
I am starting to think that your company has gone belly up and your ISP just has not pulled the plug on your site yet.
Is there anybody out there?
--------------------------------------------------------
Does anyone here have any experience with this company and or product?
BTW, their site is located at:
http://www.bfr-it.com
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