General Cycling Discussion - LeMond lock warranty

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LeMOnd
11-26-01, 07:54 PM
Hello!
I need some help. I had a LeMOnd bicycle lock. I know it had some type of warranty on it when I bought it. I will like to know how to contact the company about a claim. Maybe a web site or a Costumer Service number will help. Please my bicycle was robbed :( and on top on that I was furlough from my job... Anyone that knows anything about this company out there ??? Thanks a lot!
Fernando:)

Joe Gardner
11-26-01, 08:15 PM
I found some contact info for lemond bikes:

LeMond Bicycles
Attn: Customer Service
801 W. Madison Street
Waterloo, Wisconsin 53594

Phone: 1 (800) 785 - TOUR
Web: http://www.lemondbikes.com/tech_center/contact.html

As ljbike mentioned on the temp forum, Lemond is distributed by Trek, the ph# i have for Trek is 920-478-4678

Good luck, let us know how everything works out for you.
D*Alex
11-27-01, 06:19 AM
I seriously doubt that Lemond brand locks carry any kind of theft protection. Even "the club" car locks only will pay you the deductable on a car theft, and that is limited to something like $300. The fact that they are sold at Target (and quite cheaply, I might add) would tend to support this assertation.
Your homeowners or renter's insurance should cover the bike, assuming that you have serial numbers and/or purchase invoices. Without these, nobody is likely to pay you for your loss.
Even the best lock is not a deterrent to a determined and resourceful thief.