Road Cycling - spinergy and their warranty

I had to return a set of spinergy rev -x wheels after riding them for almost 1 year because of loss of true. It took Spinergy 3 months to decide what they were going to do. they felt even though a wheeel was not true, it was within their specs, and were not going to do anything about it.

unfortunately, I was not aware that they stopped making those wheels 2 years before, but they were glad to sell me a pair without telling me that.

does anyone have that experience?

of interest, when Spinergy shipped the wheels back to the bike shop, the wheels were damaged. I've been waiting a month now, and have not received my replacement pair from Spinergy.

Cyclists should not have to tolerate this low level of customer service.

Unfortunately you've fallen victim to the customer service (or lack there of) Spinergy has become known for over the years. Most of the good bike shops in my area will not carry any of their aftermarket wheelsets as they've also been burned.

Hopefully you get some type of satisfactory resolution on your issue.

I had to return a set of spinergy rev -x wheels after riding them for almost 1 year because of loss of true. It took Spinergy 3 months to decide what they were going to do. they felt even though a wheeel was not true, it was within their specs, and were not going to do anything about it.

unfortunately, I was not aware that they stopped making those wheels 2 years before, but they were glad to sell me a pair without telling me that.

does anyone have that experience?

of interest, when Spinergy shipped the wheels back to the bike shop, the wheels were damaged. I've been waiting a month now, and have not received my replacement pair from Spinergy.

Cyclists should not have to tolerate this low level of customer service.

While Spinergy has come out with some very interesting and advanced products, none of them have seemed to become fully matured and reliable. Hub failures, spoke failures and catastrophic failures of the Rev-X wheels are common knowledge. Also common knowledge is Spinergy's 'customer no service', extremely long turnaround, lack of communication and denial of warranty for obvious and common defects.

How these wheels are still sold in the marketplace is beyond me.

i recently bought on ebay a pair of spinergy spox, carbon spoked and carbon hubbed wheels and you guys are really scaring me! these wheels are light and seem to be strong and are definately cool looking.after i bought them my lbs told me of their non-service reputation.hopefully they'll work good for me

i recently bought on ebay a pair of spinergy spox, carbon spoked and carbon hubbed wheels and you guys are really scaring me! these wheels are light and seem to be strong and are definately cool looking.after i bought them my lbs told me of their non-service reputation.hopefully they'll work good for me

You might want to read these: http://www.mtbreview.com/reviews/Wheelset/product_23690.shtml