Bikeforums.net is a forum about nothing but bikes. Our community can help you find information about hard-to-find and localized information like bicycle tours, specialties like where in your area to have your recumbent bike serviced, or what are the best bicycle tires and seats for the activities you use your bike for.mcflyer
07-10-08, 03:52 PM
So I finally decided to purchase a fgss bike after riding my mtb since forever. So i ordered no hesitation a Dawes SST on a 6/30 then finally tuesday payment goes through because i get the ups number and it stays on "Billing Info Received" for a couple days. I email them my name and they said UPS hasn't updated it yet. few days later I email again they said it will update the following day (this is just before 7/4) and the following monday i receive and email from "mike" i guess the boss of bikes direct saying oh its a ups scanning problem...let me know if the bike shows up...and behold the day the bike is supposed to arrive 7/8 no bike (not surprised) so i check my email and it shows that they tried to email me (lie) and they will refund me.
So BD wasted a week of my time. I emailed them and the responded if my bike had been shipped. If it took them a week to email me it was sold out so their "Customer Service" team just responded to any bull they get. It's not hard to check your inventory if you are sold out. It is not hard to check your shipping list to see if you had shipped or sold a bike. Everyone who works there is a joke.
So heads up anyone who orders from Bikes Direct. please dont
So BD wasted a week of my time. I emailed them and the responded if my bike had been shipped. If it took them a week to email me it was sold out so their "Customer Service" team just responded to any bull they get. It's not hard to check your inventory if you are sold out. It is not hard to check your shipping list to see if you had shipped or sold a bike. Everyone who works there is a joke.
So heads up anyone who orders from Bikes Direct. please dont