Southern California - got a lesson in shoes today
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Surferbruce
09-02-08, 06:05 PM
just gotta give some props to Steve at Cynergy in SM. my wife needed some new shoes and instead of just asking "what size do you wear?" like most shops will do, he went above and beyond with measuring and fitting and insoles and wedges, advice on cleat placement. It was the kind of service you always hope to get, but so rarely do.
anyway, if you have any weird foot issues or i hard time finding comfortable shoes, I cannot recommend him enough.
voltman
09-02-08, 06:21 PM
Maybe he has a fetish.
Cynergy is a good shop. They have great customer service. Helen's, on the other hand, is the worst shop you could go to in terms of customer service.
Surferbruce
09-02-08, 07:38 PM
Maybe he has a fetish.
and maybe i like to watch...
ronjon10
09-04-08, 04:24 PM
just gotta give some props to Steve at Cynergy in SM. my wife needed some new shoes and instead of just asking "what size do you wear?" like most shops will do, he went above and beyond with measuring and fitting and insoles and wedges, advice on cleat placement. It was the kind of service you always hope to get, but so rarely do.
anyway, if you have any weird foot issues or i hard time finding comfortable shoes, I cannot recommend him enough.
Steve is awesome. I use him for fittings and he always takes time for extra stuff like this as well. Really, everyone in the shop is great.
Cynergy is a good shop. They have great customer service. Helen's, on the other hand, is the worst shop you could go to in terms of customer service.
I agree with this also. I'm never going into that Helens ever again. I heard they got a new manager, but it's too late.
flipflops
09-12-08, 10:02 PM
Cynergy really is a great shop-- the fitters, the mechanics, everyone there is top notch. I agree with Ron and ANK about Helen's. That place has really gone down the tubes-- I hope they can turn things around.
tblendell
09-18-08, 02:41 AM
haven't been in either shop for a while but i've found helpful people, and the usual bike shop douchiness in both places.