Mountain Biking - Jagwire...on my list as great customer service!!!

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mcoomer
12-03-08, 07:34 PM
So, a few weeks ago I'm doing some cleanup on my Stumpy and notice that the derailleur cable housings are getting a little beat up. I contact Jagwire to ask whether they thought that one pack of Ripcord cable housing would be enough to run full length for the front and rear derailleur. Dude replies and asks me to measure the housings, I do, and he says that I'll probably be a short. He asks for my address and says that he'll send me an extra length of whatever I'm going to order for my bike. Cool beans!

Fast forward to today. My neice brings me a package from the front porch. Hmmmm....I don't remember ordering anything and it's a pretty good size box. I wonder what's inside. A 25' roll of black carbon Ripcord, that's what! That should be enough to do my bike a couple of times.

Thank you Jagwire.:thumb:


sirtigersalot
12-03-08, 08:40 PM
cool beans, i want 25 feet of housing. did you get the credit card statment yet?

mcoomer
12-03-08, 08:57 PM
I haven't placed my order yet so no card number given...


Dannihilator
12-03-08, 10:13 PM
That's awesome.

mx_599
12-04-08, 12:30 AM
awesome!

i have been using jagwire on all my builds lately. that is the silver jagwire on my mojo i posted last week.

mx

JIB
12-05-08, 10:55 AM
Good to know. I've been looking at new cable to give the mx2s a little more bite. I will definitely give them another look.