Manufacturer, Retailer, Survey and Consumer Feedback - Tsunamibike.com bad service

well if anyone is ever thinking on buying anything from tsunamibike.com think again.
there warrantys come with insultes. i picked up this 48volt charger two days later it died.
was working great till it died. anyway i was lucky i saved the bill. i get there walk up to the counter
telling the lady it lasted 2 day i was very nice about it. the lady at the counter words where.

i no make warranty on charger you blow up. how can i make warranty on thing you plug in.
she was yelling this and other things i cant say on the forum. good thing i was in a good mood.

mind you keep in mind there selling ebikes for $1200 siting in the background lol:rolleyes: hmm funny thay plug in?

just the heads up most of there stock is crap or refurbished. i opened the first charger thinking it was a fuse the thing was fixed before and resold to me :( just like the crap ebike i got there last year.

funny she tells me i blew it up. no i show how to fix it:D

cheers

http://www.tsunamibike.com/page/page/2147873.htm

You did the right thing by telling your story here. We're a more sophisticated consumer group nowadays; we read comments on the net before we commit to buying expensive items. Treating people fairly is good business.

I don't think you'ld post something unfairly on the net. It's only a matter of time before others concur with your story by virtue of dealing with the same seller. Public forums are an ideal avenue for this.

To the seller, wanna make a quick buck? Well, you're only gonna be in this business for a short time. Wanna be in it for the long run and make even more money, then treat people fairly and they will come back to you (like that movie, don't know the title, but it goes something like "build it and they will come" :roflmao2: I know.. made no sense whatsoever except for the treat others fairly part.)

I'm not gonna give yous all a philosphical blabla about life and the balance of the universe. For the simple reason I don't write good.

In conclusion : They took your money, but they can only do this trick once or twice until word spreads.

You recognised that the best way to get back at them is by sharing your experience with others.

Cheers and righto to you!:thumb:

ya i did a small google search it didnt take long to find a few.unhappy customers :)

http://www.thespec.com/article/414791

funny same problems with my ebike.

:geek: well i think the word is spreading! :D

Ya i was selling their stuff , And ya its junk really, It would not be bad if they would stand be hind the product but they did not do that. I would get brand new stuff and she would say i broke it my self, Spent a lot of time fixing so i could sell the stuff. And ya she is all about the money in her pocket , Greedy woman for sure, I gave warranty my self of some kind but was hard when you only made 30 percent mark up ! But now im out of the business, SCAM scam www.tsunamibike.com