"The 33"-Road Bike Racing - Cyclingpeaks WKO support

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daytonian
03-02-09, 07:57 AM
Anyone ever talked to their support on the phone or had e-mails answered. I've left msgs both ways 2 weeks ago and no love.

Hocam
03-02-09, 08:00 AM
This is not good, my registration key from their website won't activate my CD. I sent them a message through the support site on Saturday...
cslone
03-02-09, 08:54 AM
The one time I used the email support(6 weeks or so ago), I received an answer within 2 hours.

waterrockets
03-02-09, 09:09 AM
Coggan and Allen often monitor the Wattage group. I'd post over there.
borg
03-02-09, 09:32 AM
I have used their email support on several occasions and have always gotten answers within a reasonable time, about 1 business day.
wolfpack
03-02-09, 09:51 AM
no problems here...had to get a new laptop last year and emailed for instructions/help on getting WKO+ on the new laptop...reply came same day.
Bnjmn
03-02-09, 11:20 AM
I have had good luck with emailing over the course of the past week. You may want to try again, check your spam box, etc.
daytonian
03-02-09, 12:59 PM
no problems here...had to get a new laptop last year and emailed for instructions/help on getting WKO+ on the new laptop...reply came same day.

this is what I'm wanting to do
Andrew Coggan
03-10-09, 01:39 PM
Coggan and Allen often monitor the Wattage group. I'd post over there.


Hey, don't go dragging me into this! ;) I've only licensed (some of) my ideas to Peaksware LLC; I don't work (or really all that closely with, actually) for them.