Bicycle Mechanics - My Park Tool chain break broke!

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View Full Version : My Park Tool chain break broke!

pjbaz
05-08-04, 10:49 AM
Damn thing snapped this morning. Now I need to see if they'll replace it for free. I'm going to see if my LBS will exchange it and send it back as if it was theirs.

PJBAZ

djbowen1
05-08-04, 11:10 AM
Someone on here works for park.
Retro Grouch
05-08-04, 01:55 PM
Damn thing snapped this morning. Now I need to see if they'll replace it for free. I'm going to see if my LBS will exchange it and send it back as if it was theirs.

PJBAZ

What actually broke? If it's the pin, they'll have replacements but they won't be free because that's a disposable part. Bike shops have to pay for replacement pins too.

pjbaz
05-08-04, 02:29 PM
The pin snapped off but, admittedly, I did not look to see if it was replacable. Regardless, it really sucked to say the least.

PJ
SanDiegoSteve
05-10-04, 11:27 AM
Park has been very cool to me. I found an email address on their web site and got great help.

Granted, the only bad break I've had is the handlebars on my PZT-1 pizza cutter during a party. I told them, and they sent new handlepars pronto. Super customer service.

http://www.parktool.com/contact.shtml
pjbaz
05-10-04, 05:33 PM
I looked at it and it is just the pin, now I need my LBS to order the replacement.

PJ
Calvin Jones
05-11-04, 07:02 AM
Feel free to contact us directly for any questions, concerns, or needs,

info@parktool.com