Manufacturer, Retailer, Survey and Consumer Feedback - Computer Cookies can Bite you (higher mailorder prices)

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merlin55
04-17-09, 10:13 AM
I've discovered at least one site that uses computer cookies to offer lower prices to new customers, and higher prices to exiting cutomer. As an example a Shimano crankset was $40 less for a new customer, compared to the price for me.
I think it is rational to offer incentive pricing for new customers, but it is also a good thing to know.
What is your view of this sort of customer sprecific priceing?
slynkie
04-18-09, 07:30 AM
my view is, that sucks. but i'm not really surprised - i'm sure you could find other examples if you looked.
what site?
-=(8)=-
04-19-09, 08:36 AM
This happens a lot on internet travel agencies too, like Expedia.
When you shop for a room or a flight, the same location on plane
or hotel (most)always comes back more upon second visit.
I think they do it to snag you ASAP. They 'punish' you for shopping
around after hitting their site. You could empty cache after each visit ??
merlin55
04-19-09, 05:31 PM
my view is, that sucks. but i'm not really surprised - i'm sure you could find other examples if you looked.
what site?
Lets just say that their default currency is Pounds.
slynkie
04-19-09, 05:42 PM
Lets just say that their default currency is Pounds.
that really doesn't narrow it down too much. why are you protecting them? presumably you started this thread because you don't agree with the practice, at least not 100%.
Lets just say that their default currency is Pounds.
Let's just help out each other and say the name of the site. :rolleyes:
redtires
04-19-09, 11:51 PM
well then I have a question though. I regularly delete cookies, temp internet files, etc, etc...with a cleaner. Does that make a difference?
slynkie
04-20-09, 07:21 AM
well then I have a question though. I regularly delete cookies, temp internet files, etc, etc...with a cleaner. Does that make a difference?
if you don't actually log in to the site (like, probikekit for example) then that probably does the trick. if you log in, then no, as they can still identify you as a previous customer.
A note about cookies - if you log in through an affiliate, it will keep set a cookie for 30-60 days. If you order, the affiliate gets a commission. So when you delete your cookies, it can hurt the affiliate, if there something like a blogger, or informational site.
If you're visiting the site direct, and they're screwing you, then yeah, you should delete your cookies.