Mountain - Plains - Nice response from Town of Parker

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View Full Version : Nice response from Town of Parker


DnvrFox
05-18-09, 12:52 PM
My EMail to Parker

The Cherry Creek Trail and Emergency Response
*
Is it possible to give a physical tour of the Cherry Creek Trail, Sulphur Gulch Trail and other Parker area trails to your police and fire dispatchers??
*
Today, I had a runaway horse go by me, while bicycling, with no rider.* I had seen the rider just previously*fording Cherry Creek, and now the horse was running fast.* I had also seen a coyote running in the field near the horse.
*
I was about 1/4 mile away, and called the dispatcher.* She asked me what my address was.* Of course, I had no address.* I tried to explain that I was between the East??? Trailhead (I couldn't remember the exact name) and the Stroh Road Bridge.
*
She was not aware of any East??? park/trailhead, and I explained it was across from the Parker United Methodist Church.* She then asked me if I was near Mainstreet.
*
I said no, nowhere near Mainstreet.
*
About that time, a group of folks who had gone over to assist started walking back, and another rider came by, and I asked if the rider was injured.* They said she was fine, so I canceled the 911 call.
*
This is the 3rd time over the past 8 years that I have called 911 from the Cherry Creek Trail, and each time the 911 operator has been totally confused by the fact that Cherry Creek Trail has no addresses.
*
A tour would be of great benefit, I believe.
*
This has happened with both the Parker and Douglas County dispatchers.
*
I realize there are new mileage markers, but unless you are right next to one, they don't help a lot.
*
Also, if the bridge underpasses were marked with a sign, it would help greatly, especially for people new to the area.* Lakewood does this, as does Denver.* I forgot all about the new Hess Bridge.

======================================

Response from Parker

Mr. Fox,
*
Your email was forwarded to me, and the idea of a tour was discussed in a Director meeting this morning. Your suggestions are very good, and we plan to implement them as quickly as possible. A familiarization tour is being planned for the dispatchers, and I will be directing our Public Works Operations staff to make plans to stencil street names onto both sides of each bridge, within the Town, that crosses our trails.
*
Unfortunately not all cellular 911 calls go to our Police dispatch, as some go to Douglas County Sheriff's dispatch. Hopefully when our PD discusses the issue with Douglas County, a similar effort is undertaken on their part.
*
Thank you for your involvement in this recent incident, as well as for your timely suggestions. Please feel free to contact me if needed.
*
Mike
*
Michael E. Sutherland, AAE
Public Works Director
Town of Parker, Colorado
303.840.9546


celticfrost
05-18-09, 06:37 PM
Cool.

I wasn't sure if this was going to be a sarcastic thread or not (I'm a bit jaded by local govt), but I'm glad to see that it wasn't.

bmclaughlin807
05-18-09, 09:15 PM
Very nice! Great job. :)


DnvrFox
12-01-10, 07:23 PM
I wrote to the Town of Parker:


05/18/2009 - Also, if the bridge underpasses were marked with a sign, it would help greatly, especially for people new to the area.* Lakewood does this, as does Denver.* I forgot all about the new Hess Bridge.


They responded



Your suggestions are very good, and we plan to implement them as quickly as possible. A familiarization tour is being planned for the dispatchers, and I will be directing our Public Works Operations staff to make plans to stencil street names onto both sides of each bridge, within the Town, that crosses our trails.



And, today, 12/01/2010, I was riding the trail and there was a crew putting up green and white typical street signs at bridge undercrossings - just 1 year and 7 months following my suggestion. How is that for rapid response? Well, at least they did it!

sharp.point
12-02-10, 11:43 PM
:thumb:

fenny
12-03-10, 05:44 PM
That's good news. I've had to call 9-1-1 from the Happy Canyon Creek trail before and the dispatchers were clueless, luckily I knew the names of the neighborhoods overhead (pedestrian broke a hip on the unplowed ice).

What's surprising is that until recently none of the bridges over the CC trail *in downtown denver* had any signage, and even now there's very little. Tourists get so lost up there.

DnvrFox
12-03-10, 06:54 PM
That's good news. I've had to call 9-1-1 from the Happy Canyon Creek trail before and the dispatchers were clueless, luckily I knew the names of the neighborhoods overhead (pedestrian broke a hip on the unplowed ice).

What's surprising is that until recently none of the bridges over the CC trail *in downtown denver* had any signage, and even now there's very little. Tourists get so lost up there.

Yes, they are installingonly in the Town of Parker - however, I do think the Happy Canyon Trail is now annexed?? Or, some may be in Arapahoe County. Not sure

2manybikes
12-03-10, 06:57 PM
Nice !