Manufacturer, Retailer, Survey and Consumer Feedback - Kudo's to Blackburn customer service

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DX Rider
06-24-09, 09:01 AM
I lost the portable charger for my Blackburn Flea blinky, it fell out of the storage case that I had mounted on a key ring. Called their customer service just looking for information regarding purchasing a replacement. They are actually sending me a replacement charger at no cost.

While I think it's probably a $2.00 item, they didn't have to do that since it was my carelessness that created the problem. Thanks Blackburn!


Brian
07-13-09, 08:03 AM
Crank Bros and Yakima have similar customer service. Good to hear.