Folding Bikes - Great REI service on Recalled Handlepost

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BB49
07-02-09, 01:15 AM
I brought my 2008 Buzz Flyby (which was part of the Dahon handlepost recall) back to REI.
I could either leave it there a few days, or return it for a full refund.
Since I was going to sell the bike after it was fixed, I returned it.

kamtsa
07-02-09, 09:23 AM
We had a similar experience with Performance Bike. Their local store took back our 4 months old Vitesse D7hg for full refund, including shipping. They have an excelent satisfaction guarantee so possibly they would accept it even without the recall. Since we were not happy with the gear range of the D7HG, it was a good opportunity to upgrade to a Dual Drive MU P24.

BTW, they said that they had 8 Dahons waiting for the retrofit parts and that they have difficulties getting them.

Kam