Electronics, Lighting, & Gadgets - Edge 705 Repairs
Bikeforums.net is a forum about nothing but bikes. Our community can help you find information about hard-to-find and localized information like bicycle tours, specialties like where in your area to have your recumbent bike serviced, or what are the best bicycle tires and seats for the activities you use your bike for.
http://gpsinformation.net/main/outofwar.htm
This past weakend I had a small accident. Thankfully my bike was not harmed but my Edge 705 was damaged. The LDC is not working.
Apparantly Garmin has a program that they will repair the Edge 705 for a flat $75.00. Has anyone ever used this program with Garmin to have their Edge repaired?
Thks.
buddy
I have contacted Garmin concerning the repair of my Edge 705. I was wrong the charge is a flat $110.00 for the repairs.
I was told Garmin replaces the unit with one that has been rebuilt when you send then a unit that needs repair.
Not a bad deal. If they did not have this program I would have to buy a new edge for a lot more than $110.00
buddy
smoothisfast
08-27-09, 02:50 PM
if you bought maps that are unlocked to work on your old 705 and you get a replacement unit, do they unlock the maps for you on the replacement unit?
paulrad9
08-28-09, 12:15 PM
if you bought maps that are unlocked to work on your old 705 and you get a replacement unit, do they unlock the maps for you on the replacement unit?
ahh, very good question, Grasshopper!
buddy, you have homework this weekend :thumb:
I just got my 705 back today. It took Garmin less than one week to return it to me. I am impressed.
Maps. That is more problematic. I lost the disk for the Road Map software. If and when I find the disk my plans are to call Garmin and have then help me unlock the software.
Bottom line is that I am very impressed with Garmin customer support.
buddy
smoothisfast
09-04-09, 01:19 AM
Keep us updated. You can unlock the maps twice per their usage license.
if you bought maps that are unlocked to work on your old 705 and you get a replacement unit, do they unlock the maps for you on the replacement unit?
I had to re-register my replacement Edge with the new serial number. In theory when I did that it would generate a 25 digit code that would unlock the maps. It did not and I had to call Garmin. Garmin gave me the new code and I was able to unlock maps.
Garmin tech support take forever to get a real person on the phone, but once you get a real person they are very knowledgeable and helpful
buddy
I had to re-register my replacement Edge with the new serial number. In theory when I did that it would generate a 25 digit code that would unlock the maps. It did not and I had to call Garmin. Garmin gave me the new code and I was able to unlock maps.
Garmin tech support take forever to get a real person on the phone, but once you get a real person they are very knowledgeable and helpful
buddy
That's been my experience with them, too.