Manufacturer, Retailer, Survey and Consumer Feedback - Bikewagon.com
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10-20-09, 07:09 AM
Any of you had any experience with Bikewagon.com?
01-08-10, 03:00 PM
Assuming its the same bike wagon on ebay, they are good to deal with.
06-11-10, 02:48 PM
I'll have to add my .02, Great company placed an order Jun 8th 12:30am EST, received on Jun 11th. Good prices too. Glad I found them
06-19-10, 06:02 PM
I've only dealt with them on ebay and they were excellent. Very fast shipping and good communication before, during, and after the purchase.
06-26-10, 11:39 AM
I bought a set of wheels from them last winter. No complaints at all.
10-16-10, 07:22 PM
Agreeing with everyone else's comments: Uneventful sale, shipped within 24 hours of ordering, good order tracking on their website, they provided the FedEx tracking number once they have it. I ordered late Monday night and received the shipment Friday. If they have what you want, don't hesitate to buy from them.
10-17-10, 07:29 AM
I've ordered from them several times... and returned a few times (no problem with the item, just changed my mind).
Never a problem: Good pricing w/ fast shipping, good return service w/ fast refunds. Prompt email updates in both cases.
Many of their items on ebay have an 'or best offer' option. I shop around, then make a best offer lower than I can find anywhere else... My offers have always been accepted, never rejected, so I guess I'm still offering too much!
Also on their homepage is that Bro's Daily Deal link. Really great pricing if it's something you need...
10-21-10, 10:55 PM
I just got this code from them. It's only good until Oct. 24, but if you need it, it's there. It's good for 15% off. The coupon code is 67YU
10-22-10, 05:50 PM
Bump... the coupon code is only good through this weekend!
12-17-10, 01:19 PM
Have had great service and pricing from them. Orders usually delivered within a week. Check their "bike swap" sub menu (bottom left of webpage), some good buys there.
02-16-11, 02:57 PM
Just ordered from them again and great service, great contact, shipped within a day or two of ordering.
11-24-13, 08:20 AM
I recently had a fantastic experience with Bikewagon. I tried to order a Ritchey Breakaway Cross from the website, the size I wanted indicated that it wasn't stock but would be shipped in 2-3 days but the website wouldn't let me order it indicating it was out of stock so I couldn't add it to my cart. So I called them. I got a real person right away, he said sure he could take the order via phone at the same website price. I ordered and immdiately received an order confirmation via emal.
The next day I receive another email indicating that the factory was out of stock and would I like to wait until they had stock again or cancel the order. I said I could wait. The next day I received another email indicating that Bikewagon called other distibutors and found one with stock in the size I wanted. They then negoitated with them to get the bike so they could sell it to me. Now this is customer service! Most companies would not have done this , most would have just let the order stand until Ritchey could deliver from the factory.
I also received a tracking number as son as it shipped - I received the bike a few days later.
Plus the price they sold the bike to me at was several hundred dollars less than any other vendor I could find.
I'll definetly be buying more from Bikewagon.
12-03-13, 11:11 PM
I ordered from them once and returned the item with no problems. Would use again. Great deals occasionally...
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