Foo - What would you have done?

This issue comes in three parts~

PART ONE:

There was a sale rack with a large sign that said "RUSSELL ATHLETICS 50% off lowest marked price, excluding those ending in .97"

So I grabbed:

2 RussellCapri workout pants, with the original price of $19.99 and a red sticker under it that said $9.98
2 Russell Tank tops, with the original price of $16.99 and a red sticker under it that said $12.98.

My question for this part is, how much do you see the price being for each item, if going by the signage?

$22.96

I'm thinking approx $5.00 for the capris and approx $6.50 for the tank top.

Did you try to leave without paying?:)You did say"grabbed".

You should of received 1/2 off the red tag.Did you peel off the sticker to reveal the red tag?

$22.96

Each?


$4.49 & $6.49

This issue comes in three parts~

PART ONE:

There was a sale rack with a large sign that said "RUSSELL ATHLETICS 50% off lowest marked price, excluding those ending in .97"

So I grabbed:

2 RussellCapri workout pants, with the original price of $19.99 and a red sticker under it that said $9.98
2 Russell Tank tops, with the original price of $16.99 and a red sticker under it that said $12.98.

My question for this part is, how much do you see the price being for each item, if going by the signage?JFC, another math thread.
$22.96 + tax.

Thats a gaggle of workout gear,are we going to see some eye-poping photo results?

Thank you. You see it the same way I do. Red sticker was right underneath the original sticker, both could be seen easily.

PART TWO:

My friend bought the same items, but was in line before me. When it came to MY turn, the clerk (Leah) rang up the tank top for $8.49. Before she got to the next item, I interrupted and told her that I think they were priced at 50% off of the lowest marked price. She told me that the discount was off of the ORIGINAL price. I told her noooo, I do believe it's off the LOWEST marked price, according to the sign. And the red sticker says $12.98. Would it be 50% off of that? She said no, it's off of the original price. Again, I went over what the sign said.

I told her I was wondering if there was a mistake. She shrugged her shoulders and said that it rung up what it rung up and that's the price. I was lucky to be getting it cheaper than the $12.98 and THAT in itself is a mistake. I told her that if she looked at the sign, she would see what I mean. She told ME to get the sign. "Go get me the sign, then."

:mad:

I come back with the sign. In the mean time she takes other customers and I have to wait at the end of the line again, after 4 customers. When I finally get up to her again, I show her what it says. She points to the .97 and she says smiles and said "Did you see this part?" I said to her "Yes I did but the red sticker says .98 not .97. She said, "Well, I'm not going to change it, I'm not authorized. This is the price."

Okay at this point I can either be all crazy, jump that counter and give her a red hand print on her face or try to maintain my cool.

What do you think I did?

This story smells of Walmart.

You knifed her?

$22.96

I concur, $22.96 total (add tax if applicable)

and for 2nd part...

Hide stuff in the store (with sign and all) and come back later to try with a different cashier.... or just try a different cashier right away if available.

Not really sure...

call manager, because the clerk can't do anything, really.

What do you think I did?pepper sprayed her.

http://www.urbanfreak.net/images/smilies/worthless.gif :innocent:

Looking at your avatar.... I would say not getting a manager. lol

She said, "Well, I'm not going to change it, I'm not authorized. This is the price."
...
What do you think I did?

You said: Get me someone who can. I'll wait here.

You knifed her?

Ummm......well, heh.

PART 3:

ME: "You mean to tell me that you aren't going to honor your own sign? Can you explain to me where I'm not understanding this? I'm not meaning to challenge you, I just want to understand"

LEAH: "I already told you, it's half off the ORIGINAL price"

ME: "But it says half off the lowest price marked and this red sticker is lower than the original price."

LEAH: "I already told you, I'm not going to change it"

ME: "May I please talk to your manager and maybe he can explain your signs to me better."

Manager comes, I explain the issue, and he agrees with what the signage reads and says to me "We can adjust that for you, no problem" I smiled and thank him. Leah gives me the dirtiest look. During the transaction she was curt with me, she didn't apologize (I honestly didn't expect one from her), and she dogged me big time. I thanked her and and again thanked the manager.

My friend, who paid for hers first, asked for an adjustment also and he tells Leah to do it for her. But with my friend, Leah not only is rude, but asked for her ID, wrote some info down from it and literally threw her refund on the counter. I mean TOSSED that money down. I was outside of the store at this point, knowing that I should remove myself because of the looks she gave me.

I was still upset about that treatment by Leah but happy about her manager.

What would you do?

Ummm......well, heh.

PART 3:

ME: "You mean to tell me that you aren't going to honor your own sign? Can you explain to me where I'm not understanding this? I'm not meaning to challenge you, I just want to understand"

LEAH: "I already told you, it's half off the ORIGINAL price"

ME: "But it says half off the lowest price marked and this red sticker is lower than the original price."

LEAH: "I already told you, I'm not going to change it"

ME: "May I please talk to your manager and maybe he can explain your signs to me better."

Manager comes, I explain the issue, and he agrees with what the signage reads and says to me "We can adjust that for you, no problem" I smiled and thank him. Leah gives me the dirtiest look. During the transaction she was curt with me, she didn't apologize (I honestly didn't expect one from her), and she dogged me big time. I thanked her and and again thanked the manager.

My friend, who paid for hers first, asked for an adjustment also and he tells Leah to do it for her. But with my friend, Leah not only is rude, but asked for her ID, wrote some info down from it and literally threw her refund on the counter. I mean TOSSED that money down. I was outside of the store at this point, knowing that I should remove myself because of the looks she gave me.

I was still upset about that treatment by Leah but happy about her manager.

What would you do?

Manager Hawt?

You,re evading the question.Was this a Walmart experience?You were challenging this simpletons turf.

Manager Hawt?

You need to take a "time out"on babe watch till things cool off Ruben.

I really didnt' check to see if the manager was hawt and no, I don't shop at WalMart. Never will. Don't EVEN get me started on WalMart. :mad:

What would you do?Wait for Leah to finish her shift and beat the crap out of her in the parking lot.

Take some white shoe polish and put White measles all over her car.

Wait for Leah to finish her shift and beat the crap out of her in the parking lot..

Wow such a angry bunch, LOL.

Yeah I don't think Walmart carry RUSSELL ATHLETICS.

I really didnt' check to see if the manager was hawt and no, I don't shop at WalMart. Never will. Don't EVEN get me started on WalMart. :mad:

Easy there Miss,sorry,.....i bleed easy....whew!

Yeah I don't think Walmart carry RUSSELL ATHLETICS.

Why are you stalking the womens dept. at Walmart Ruben?

Why are you stalking the womens dept. at Walmart Ruben?

I was following mah daugther :p

Ummm......well, heh.

PART 3:

ME: "You mean to tell me that you aren't going to honor your own sign? Can you explain to me where I'm not understanding this? I'm not meaning to challenge you, I just want to understand"

LEAH: "I already told you, it's half off the ORIGINAL price"

ME: "But it says half off the lowest price marked and this red sticker is lower than the original price."

LEAH: "I already told you, I'm not going to change it"

ME: "May I please talk to your manager and maybe he can explain your signs to me better."

Manager comes, I explain the issue, and he agrees with what the signage reads and says to me "We can adjust that for you, no problem" I smiled and thank him. Leah gives me the dirtiest look. During the transaction she was curt with me, she didn't apologize (I honestly didn't expect one from her), and she dogged me big time. I thanked her and and again thanked the manager.

My friend, who paid for hers first, asked for an adjustment also and he tells Leah to do it for her. But with my friend, Leah not only is rude, but asked for her ID, wrote some info down from it and literally threw her refund on the counter. I mean TOSSED that money down. I was outside of the store at this point, knowing that I should remove myself because of the looks she gave me.

I was still upset about that treatment by Leah but happy about her manager.

What would you do?

Meh, let Leah live. She really was in no position to do anything and she already suffered enough by looking Death in the eye. She did seem rude as she was giving the refund for the difference but she was probably intimidated. The manager was the only one who could do anything.
Ernest

Siu, you did what I would have done.

Leah's tires go slashy slashy

I was following mah daugther :p

I see.
Hey,while your in Walphart and recently single in south Florida may I suggest a single "playa"wardrobe?
Panama hat,Bermuda shorts,black knee socks,white shoes,all topped off with a nice Hawaiian shirt.

Nice job Sue.
You've now turned loose a group of mongols out to vandalise cars in your hood.

I see.
Hey,while your in Walphart and recently single in south Florida may I suggest a single "playa"wardrobe?
Panama hat,Bermuda shorts,black knee socks,white shoes,all topped off with a nice Hawaiian shirt.

All good, will do... except for the Gringo Looking Hawaiian shirt... I look out of place in those... :)

Back to topic, I think we should investigate this link (http://www.boston.com/news/local/massachusetts/articles/2009/08/19/teen_held_in_pregnant_womans_stabbing/)...

http://i301.photobucket.com/albums/nn53/RubenX_Longwood/Reference/news-clip.jpg

What do you think I did?


I bet you went and got an R/C copter, handed it to her and asked her to shake your hand.

Move on with life. You paid the correct price. The cashier's demeanor is her own problem, not yours.

It's my problem if I ever want to buy products from that store again. I shouldn't have to put up being treated like this.



Look, I certainly understand that she couldn't make the adjustment but there were a few things I thought weren't cool.

1. She told ME to get the sign and didnt' call another employee to get it or help her when the line was getting long, making customers wait, and making me wait in line again to show her the sign.
2. She kept insisting it was a discount on the ORIGINAL price, despite the sign plainly saying being off the lowest marked price.
3. She told me that I was lucky to even get the price it scanned at, and that I should be paying higher.
4. She kept giving me dirty looks, and smirking at me as if she were in control here.
5. She didn't offer to get a manager to explain it to me better.
6. She threw the money at my friend to the point that it slid across the counter.
7. She asked for my friend's ID, not mine. Why did she do that?

Oh and another thing that I forgot to mention. When my friend was getting her refund, the manager told her that the sign should have been pulled on Sunday. If Leah would have explained that, I would have been more than happy to pay the $12.98. I do understand about price changes and sale dates and how it's in the system to scan when the sales are changed. I have to input my prices for my produce the same way. I honestly would have been cool with that.

But the way she treated us. I just didnt' feel good the way she looked at us. And her actions....she was snippy the whole time. I had to leave when my friend was getting hers taken care of. I really didn't want to go off on her. And I was just about to. But the manager was nice so I didn't want to do that.

All in all if she would have said to me, "I'm sorry but the ad was over and we forgot to pull this one down", I would have been happy to pay whatever it scanned at.

No more issues for Sue at the checkout:thumb:

*sigh*

Well anyway, what I ended up doing, was calling the corporate office and complimented Mike, the manager for taking care of a customer in a misunderstanding of price.

End of story.

I would have mentioned the unacceptable behavior of the cashier. In these tough economic times I am sure there are plenty of people that will be happy to have her job, and treat customers better.

What would you have done?I wouldn't be buying capris at any price. Ewww.

Ummm......well, heh.

PART 3:

ME: "You mean to tell me that you aren't going to honor your own sign? Can you explain to me where I'm not understanding this? I'm not meaning to challenge you, I just want to understand"

LEAH: "I already told you, it's half off the ORIGINAL price"

ME: "But it says half off the lowest price marked and this red sticker is lower than the original price."

LEAH: "I already told you, I'm not going to change it"

ME: "May I please talk to your manager and maybe he can explain your signs to me better."

Manager comes, I explain the issue, and he agrees with what the signage reads and says to me "We can adjust that for you, no problem" I smiled and thank him. Leah gives me the dirtiest look. During the transaction she was curt with me, she didn't apologize (I honestly didn't expect one from her), and she dogged me big time. I thanked her and and again thanked the manager.

My friend, who paid for hers first, asked for an adjustment also and he tells Leah to do it for her. But with my friend, Leah not only is rude, but asked for her ID, wrote some info down from it and literally threw her refund on the counter. I mean TOSSED that money down. I was outside of the store at this point, knowing that I should remove myself because of the looks she gave me.

I was still upset about that treatment by Leah but happy about her manager.

What would you do?

Leave and breath a sigh of relief that your dealing's with both individuals are done and you got the price that the sign indicated.
then changed your avatar to a girl with knives and hired her to make sushi out of our fish :eek:

End of story.
(Disappointed)
Were the cashier and manager not clearly asking for a taste of steel?
(Grumble)

I think we need to know what store this happened at so we can really go nuts.

I would have mentioned the unacceptable behavior of the cashier. In these tough economic times I am sure there are plenty of people that will be happy to have her job, and treat customers better.

I have a feeling the manager that made the price adjustment knew. She was very bitter right in front of him and perhaps he had a word with her later.

...avatar to a girl with knives...

Wow. I didn't look at it that closely. I thought she was milking her pigtails. :o

I'm thinking approx $5.00 for the capris and approx $6.50 for the tank top.

bingo.

I have a feeling the manager that made the price adjustment knew. She was very bitter right in front of him and perhaps he had a word with her later.

or maybe he didn't, I've worked in a few dept stores in my day and have found the following to be true, a low level female worker with an attitude (and gets away with it) is usually boinkin' the manager. BTW, I think you did the right thing by waiting out side, I wouldn't want to here from you Siu from behind bars! ;0)

Wow. I didn't look at it that closely. I thought she was milking her pigtails. :o

If so, I hope she is wearing these scrunchies (http://www.snopes.com/medical/toxins/hairband.asp).

Yeah I don't think Walmart carry RUSSELL ATHLETICS.

yes they do.

And Siu, stabbing her is always an option. You could go back and do it today. Or set her couch on fire. just sayin'