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  1. #1
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    Get bike maintenance done and now it's unrideable

    Just getting back into cycling, been riding progressively more for the last few months, I took my bike into a newer shop (supposed to be very good, old one I dealt with closed last year). Just wanted a general overhaul/maintenance, got the hubs repacked with new balls and got a new chain put on (SRAM pc68? old one was Shimano). The old chain was supposedly somewhat stretched but not badly so.

    Now, first ride since I got it back from the shop, it's unrideable. Chain slips off front 3 times over first mile. Then starts making funny noise every few revolutions. Then starts slipping every few seconds while climbing. So either the chain doesn't fit, or my cassette/chainrings are too worn out? I wasn't having many problems with the old chain on, but now as I said, it's unrideable. Guess I should have just left well enough alone. It's an older mountain bike, with Deore DX 7-speed, so will it be a problem finding decent replacements if that's what I have to do? Really sucks, by the time I get it straightened out it will have been weeks since I rode and will probably not even feel like riding anymore. Just put on new Brooks saddle too which now can't ride to break in...grrr...frustrating.

  2. #2
    Senior Member capwater's Avatar
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    Quote Originally Posted by kroft
    Just getting back into cycling, been riding progressively more for the last few months, I took my bike into a newer shop (supposed to be very good, old one I dealt with closed last year). Just wanted a general overhaul/maintenance, got the hubs repacked with new balls and got a new chain put on (SRAM pc68? old one was Shimano). The old chain was supposedly somewhat stretched but not badly so.

    Now, first ride since I got it back from the shop, it's unrideable. Chain slips off front 3 times over first mile. Then starts making funny noise every few revolutions. Then starts slipping every few seconds while climbing. So either the chain doesn't fit, or my cassette/chainrings are too worn out? I wasn't having many problems with the old chain on, but now as I said, it's unrideable. Guess I should have just left well enough alone. It's an older mountain bike, with Deore DX 7-speed, so will it be a problem finding decent replacements if that's what I have to do? Really sucks, by the time I get it straightened out it will have been weeks since I rode and will probably not even feel like riding anymore. Just put on new Brooks saddle too which now can't ride to break in...grrr...frustrating.
    Take it back to the nose picking carpet smoking monekys and tell them to fix it right or give you back your money.

  3. #3
    Videre non videri
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    Quote Originally Posted by capwater
    Take it back to the nose picking carpet smoking monekys and tell them to fix it right or give you back your money.

  4. #4
    Sometimes knows stuff. rmfnla's Avatar
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    Quote Originally Posted by capwater
    Take it back to the nose picking carpet smoking monekys and tell them to fix it right or give you back your money.
    Excellent text; not enough typos.

    Today, I believe my jurisdiction ends here...

  5. #5
    Minneapolis colinm's Avatar
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    Talk to the manager directly, and point out that this is their chance to gain or lose a customer, and to make it right. Ride it in the parking lot or around the block before you are satisfied.

    Sounds like your front derailer is out of adjustment and the chain may be too long.
    THREAD KILLER

  6. #6
    My bike's better than me! neil0502's Avatar
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    1) Agreed. Take it back and talk to the manager;

    2) Only slightly off-topic: went into REI last week. When I was parking, I saw one of the wrenches riding an MTB around the parking lot, clicking through the gears, stopping, adjusting the RD cable tension, riding some more. I stood there and watched. This guy's "test ride" was at least ten minutes! Now maybe that's not practical to do for every bike, but it was refreshing to see a guy who didn't want to turn over a bike that didn't ride at least as well off the stand as it did on it.

  7. #7
    cab horn
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    Barring any major derailleur problems, if it's slipping and you just got a new chain, most likely you also need a rear cassette. This means it wasn't just slightly worn out, it was really worn out.

    Even though they didn't really break your bike per se, they shoud've told you that changing out the chain in that state would also necessitate a rear cassette change out.

    http://www.sheldonbrown.com/chains.html

    Go there and try and confirm for yourself if that is the case. Scroll down to chain & sprocket wear section.

  8. #8
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    Sounds like the chainrings need replacing along with the chain. Might well need new cogs too.

  9. #9
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    Was so irritated, I stayed up past my normal bedtime (I sleep days work evenings/nights usually) and took it to the shop when they opened at 11. Turns out the new chain had a twisted/deformed chain link in it. Put on a new chain rode it around the block a few times, seems ok. Have to go for a real ride tonight to make sure everythings kosher, but hopefully I won't be needing a new cassette or anything just yet. I feel kind of dumb for not noticing this myself but I wasn't really that inclined to tinker with the bike in my irritable state.

    Now, for those candy sl eggbeaters I've been thinking about...

  10. #10
    Spoked to Death phidauex's Avatar
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    I'm glad they were able to fix it quickly and effectively, but its a shame that they had to. A quick test ride would have exposed that little problem in 10 seconds, saving you a headache and two trips. Oh well.

    peace,
    sam

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