Join Date: Jun 2005
Location: Bogotá, Colombia
Bikes: 2005 Santa Cruz Blur Classic
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last night I was riding through my neighborhood, and while I was going a steep uphill, I changed gears while the chain was under load. From then on, I started hearing my chain make a clicking noise but I ignored it for about 15 mins.
A while after that, the chain started to go off the crank and the gear changing had become mediocre. I decided to do a visual inspection and one of the links in the chain had a missing outer plate. It just fell off.
1. Is this normal?
2. Should I take that link away and reassemble the chain?
3. Does the warranty covers this kind of problems?
Any word of advice is highly appreciated.