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Bicycle Mechanics Broken bottom bracket? Tacoed wheel? If you're having problems with your bicycle, or just need help fixing a flat, drop in here for the latest on bicycle mechanics & bicycle maintenance.

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Old 02-27-06, 10:56 PM   #1
bigz00
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Great Service From Answer

As posted in "Manitou Swinger Boo Boo" I broke a schrader valve on my shock a couple weeks ago. After learning, from my LBS, the part would not be available untill 3/15 I called Answer directly. The Tech at Answer said he would take a used valve from a shock they were going to rebuild and send it to me free of charge. Now I can ride untill the new part comes in.

Good customer service is hard to find. Good Job Answer Tech.
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