Join Date: Mar 2005
Location: Washington, DC
Bikes: Redline Conquest, Cannonday, Specialized, RANS
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Originally Posted by fsor
try the website...then call customer service if the tech docs. don't get you there
This ended up being really good advice. I checked the website, and they have downloadable repair instructions which are very detailed. So I printed out the document for rear hubs, and armed with it I had the courage to go out to the garage and attack my hub. Before I started, I sprayed the whole thing with WD-40 and wiped it off to clean it. I then noticed that my hub looked nothing like the instructions, no matter how hard I looked. However, while I was re-reading the instructions, some of the WD-40 must have seeped in, because I then noticed that the freewheel was turning, with some resistance. So I popped off the dust cap and squirted some oil in, and it was good as new. So I still have no idea how to disassemble it, but it's working now. So (indirect) thanks to the website, and to fsor for leading me there!
I did get another benefit from the website. I was very concerned that if I couldn't fix the hub I would be screwed. The hub is a 28-spoke, 130mm, disc hub -- how's that for oddball? As far as I can tell it is only available as part of a wheelset, MSRP $499.99. However, from the website I learned that the cassette body is a stock shimano 9-speed which I can get from Nashbar.
This Internet thing is all right, I should also thank Al Gore for inventing it.