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  1. #1
    looking, listening
    Join Date
    Feb 2006
    Location
    Greenpoint, Brooklyn
    My Bikes
    01 Bianchi Pista
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    busted a spin doctor tool

    When I was slightly younger & slightly less wise I bought some Spin Doctor T hex wrenches. They've worked okay until yesterday when I busted the 5mm one on a stuck seatpost bolt.

    Does anyone know a) if they have any type of warranty, b) have their customer service info (if any), c) dealt with them before?

    Thanks in advance.
    It's a broken record, but it's a good record.

  2. #2
    Senior Member
    Join Date
    Aug 2005
    Location
    Pittsburgh, PA
    My Bikes
    '''96 Litespeed Catalyst, '05 Litespeed Firenze, '06 Litespeed Tuscany, '12 Surly Pacer, All are 3x8,9 or 10. It is hilly around here!
    Posts
    25,655
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    Performance's customer service is excellent and they usually accept returns with no questions or problems. Give them a call and ask but I wouldn't be surprised if the cost of shipping the broken tool back is more than going to Home Depot and getting a new one.

  3. #3
    looking, listening
    Join Date
    Feb 2006
    Location
    Greenpoint, Brooklyn
    My Bikes
    01 Bianchi Pista
    Posts
    82
    Mentioned
    0 Post(s)
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    0 Thread(s)
    I had a sneaking suspicion that it was a Performance brand.

    Thanks. I'll give them a call.
    It's a broken record, but it's a good record.

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