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  1. #1
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    Rails got knocked out of saddle

    Last night I fell off my bike, there was no real damage except that the bike seat popped off the rails. Does anyone know how to put the rails back in, do i need to take it to a shop, or just buy a new seat?

    I'd rather not buy a new seat because I just bought this bike a month ago.



    Any help would be appreciated, thanks.

  2. #2
    A little North of Hell
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    Selle Italia? ProNet

    Selle Italia: ProNet
    The rail popped out of the saddle. Can I fix it?
    The rail can pop out of the saddle if it's hit hard enough; the base flexes one way and the rail another. Don't try to reinsert the rail yourself. It takes a special tool to do this right. Send your saddle to the address below and we'll inspect it and re-insert the rail if the saddle is still sound. The charges are as follows:

    Rail popped completely out - $4.50 postage only;
    Rail popped out on one side - $15 plus $4. 50 postage (the rail has to be cut and replaced);
    Rail bent or broken - $15 plus $ 4.50 postage;
    Replace rail with tubular titanium rail - $30 plus$4.50 postage.

    Don't send any money! But do send your snail mail address and email address. We will repair the saddle (if possible), return it and include a letter indicating the amount owed. Cyclists are honest (mostly)!

    ProNet, Inc.
    910 N Cambrian Avenue
    Bremerton WA 98312
    phone +1-360-782-2477
    Toll free 800 279-3793
    fax +1-360-782-2479
    info@ProNetCycling.com
    [SIGPIC][/SIGPIC]
    XXXI

  3. #3
    ajd
    ajd is offline
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    Same thing happened to me in exactly the same way -- the no-name saddle that came with brand-new bike popped apart on its second ride. LBS where I bought the bike replaced the saddle for free. The replacement saddle lasted ten years.

  4. #4
    Junior Member
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    2004 Cervelo R2.5, 2003 Litespeed Capella, 2002 Cannondale R2000si
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    The rails popped out of the stock saddle on my brand new Cannondale R2000si in a 80km charity ride a few years ago for no apparent reason. Took about half an hour for the local boy scouts to pop the rails back in - and only after bending the base of the saddle on a wire security fence to get the leverage needed. It was only my second ride ever on this bike.

    Took the saddle back to the bike shop to get it replaced stating that it was a faulty saddle. I was told by the bike shop that the rails would NEVER pop out without considerable force and they refused to acknowledge responsibility or replace with a brand new saddle, only with a well used 1lb comfort saddle. Needless to say, I have not since been back to this bike shop.

  5. #5
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    I actually just took the saddle back to the bike shop where I had bought my bike. The guy was nice about it, took the seat into the back and had the rails back in the saddle in about 15 minutes at no charge.

  6. #6
    cab horn
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    Quote Originally Posted by cyclekharma
    Took the saddle back to the bike shop to get it replaced stating that it was a faulty saddle. I was told by the bike shop that the rails would NEVER pop out without considerable force and they refused to acknowledge responsibility or replace with a brand new saddle, only with a well used 1lb comfort saddle. Needless to say, I have not since been back to this bike shop.
    Well that's brilliant, because your LBS was right. They should however have at least fixed it for you.
    Mes compaingnons cui j'amoie et cui j'aim,... Me di, chanson.

  7. #7
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    Old thread, but thought I'd share...

    After boiling the saddle for about five minutes was able to soften the plastic lip on my seat enough to bend it up, slide the rail nose in, and then bend it back down. Held it with the channel locks until it cooled, and it appears to be good as new:



  8. #8
    A little North of Hell
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    mmm....saddle soup!
    [SIGPIC][/SIGPIC]
    XXXI

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