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Old 06-22-07, 09:27 PM   #1
frigidformself
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Rails got knocked out of saddle

Last night I fell off my bike, there was no real damage except that the bike seat popped off the rails. Does anyone know how to put the rails back in, do i need to take it to a shop, or just buy a new seat?

I'd rather not buy a new seat because I just bought this bike a month ago.



Any help would be appreciated, thanks.
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Old 06-22-07, 10:40 PM   #2
Soil_Sampler
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Selle Italia? ProNet

Selle Italia: ProNet
The rail popped out of the saddle. Can I fix it?
The rail can pop out of the saddle if it's hit hard enough; the base flexes one way and the rail another. Don't try to reinsert the rail yourself. It takes a special tool to do this right. Send your saddle to the address below and we'll inspect it and re-insert the rail if the saddle is still sound. The charges are as follows:

Rail popped completely out - $4.50 postage only;
Rail popped out on one side - $15 plus $4. 50 postage (the rail has to be cut and replaced);
Rail bent or broken - $15 plus $ 4.50 postage;
Replace rail with tubular titanium rail - $30 plus$4.50 postage.

Don't send any money! But do send your snail mail address and email address. We will repair the saddle (if possible), return it and include a letter indicating the amount owed. Cyclists are honest (mostly)!

ProNet, Inc.
910 N Cambrian Avenue
Bremerton WA 98312
phone +1-360-782-2477
Toll free 800 279-3793
fax +1-360-782-2479
info@ProNetCycling.com
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Old 06-24-07, 11:33 AM   #3
ajd
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Same thing happened to me in exactly the same way -- the no-name saddle that came with brand-new bike popped apart on its second ride. LBS where I bought the bike replaced the saddle for free. The replacement saddle lasted ten years.
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Old 06-26-07, 01:44 PM   #4
cyclekharma
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The rails popped out of the stock saddle on my brand new Cannondale R2000si in a 80km charity ride a few years ago for no apparent reason. Took about half an hour for the local boy scouts to pop the rails back in - and only after bending the base of the saddle on a wire security fence to get the leverage needed. It was only my second ride ever on this bike.

Took the saddle back to the bike shop to get it replaced stating that it was a faulty saddle. I was told by the bike shop that the rails would NEVER pop out without considerable force and they refused to acknowledge responsibility or replace with a brand new saddle, only with a well used 1lb comfort saddle. Needless to say, I have not since been back to this bike shop.
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Old 07-02-07, 12:15 PM   #5
frigidformself
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I actually just took the saddle back to the bike shop where I had bought my bike. The guy was nice about it, took the seat into the back and had the rails back in the saddle in about 15 minutes at no charge.
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Old 07-02-07, 12:30 PM   #6
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Quote:
Originally Posted by cyclekharma
Took the saddle back to the bike shop to get it replaced stating that it was a faulty saddle. I was told by the bike shop that the rails would NEVER pop out without considerable force and they refused to acknowledge responsibility or replace with a brand new saddle, only with a well used 1lb comfort saddle. Needless to say, I have not since been back to this bike shop.
Well that's brilliant, because your LBS was right. They should however have at least fixed it for you.
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Old 07-17-14, 10:09 PM   #7
Bwanna
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Old thread, but thought I'd share...

After boiling the saddle for about five minutes was able to soften the plastic lip on my seat enough to bend it up, slide the rail nose in, and then bend it back down. Held it with the channel locks until it cooled, and it appears to be good as new:


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Old 07-18-14, 06:17 PM   #8
Soil_Sampler
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mmm....saddle soup!
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