Cycling and bicycle discussion forums. 
   Click here to join our community Log in to access your Control Panel  


Go Back   > >

Bicycle Mechanics Broken bottom bracket? Tacoed wheel? If you're having problems with your bicycle, or just need help fixing a flat, drop in here for the latest on bicycle mechanics & bicycle maintenance.

User Tag List

Reply
 
Thread Tools Search this Thread
Old 11-08-07, 10:48 PM   #1
Bob Dopolina 
Mr. Dopolina
Thread Starter
 
Bob Dopolina's Avatar
 
Join Date: May 2007
Location: Taiwan
Bikes: KUUPAS, Simpson VR
Posts: 9,968
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 10 Post(s)
Condition of New Wheels on Arrival

I'm having a conversation with a wheel maker. It seems we have a different opinion about the condition new wheels must be in when they are pulled out of the box.

Round, straight to tension and de-tensioned are not at issue.

I'm talking about finish. Are all of the bladed spokes aligned properly? Have all loose bits of metal (chads) been removed from the rim after drilling? Are there fingerprints on the hub or carbon? Is there visible grease on the hub or around the seals.

Their position is that all the tweaking and shining should be done at the shop level. You need to inspect them after shipping anyway.

I'd really like to hear from shop guys about what they see and what they expect. Also from anyone who has bought on-line where product is drop shipped to your door (and it hasn't been opened since it left the warehouse).

What is it reasonable to expect? Cleaning and shining is easy. Aligning the bladed spokes takes 2 minutes.

Thoughts?
Bob Dopolina is offline   Reply With Quote
Old 11-09-07, 03:57 AM   #2
mcoomer
Rat Bastard
 
mcoomer's Avatar
 
Join Date: Jul 2006
Location: Sammamish, WA
Bikes: Cannondale Prophet, Specialized S-Works SL2, Specialized S-Works Stumpjumper
Posts: 1,504
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
I would expect a built wheelset to be a finished product. A spot of grease or a fingerprint I'm not worried about but metal fragments should be removed, spokes should be aligned, and lube should be where it belongs and nowhere else. I can tweak the odd spoke that slipped in shipment and spray and wipe fingerprints but I shouldn't have to do much more than that. Otherwise, I can buy hubs, hoops, spokes and nipples and build the wheel myself. Hmmm...come to think of it I did build my last wheelset.
mcoomer is offline   Reply With Quote
Old 11-09-07, 04:12 AM   #3
maddmaxx 
Small Member
 
maddmaxx's Avatar
 
Join Date: Nov 2003
Bikes: Leader home built hardtail, Diamondback Response
Posts: 7,136
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 150 Post(s)
The expected condition would probably depend a lot on the price paid. I'll gladly clean fingerprints off of closeout wheels bought at 1/2 price but an 800 dollar wheelset had better be pretty good out of the box.
maddmaxx is offline   Reply With Quote
Old 11-09-07, 06:43 AM   #4
WNG
Spin Forest! Spin!
 
WNG's Avatar
 
Join Date: Sep 2007
Location: Arrid Zone-a
Bikes: I used to have many. And I Will again.
Posts: 5,967
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
I think it's time to find a new wheel builder.
The only follow up you should be required to do is inspect them to see if they are built to order, and to apply any decals of your own branding.

What they are claiming is that same as buying shoes, and you must pick off excess glues, leather, correct the lacing, and shine them before sale.

DUH!
WNG is offline   Reply With Quote
Old 11-09-07, 07:46 AM   #5
operator
cab horn
 
Join Date: Jun 2004
Location: Toronto
Bikes: 1987 Bianchi Campione
Posts: 28,306
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Quote:
Originally Posted by WNG View Post
I think it's time to find a new wheel builder.
The only follow up you should be required to do is inspect them to see if they are built to order, and to apply any decals of your own branding.

What they are claiming is that same as buying shoes, and you must pick off excess glues, leather, correct the lacing, and shine them before sale.

DUH!
Hah, good luck doing this. Most of the wheels I see come out of the box (obviously not handbuilt) out of round, lateral true, tension, grease splooging out of seals (sometimes). There are never any fringerprints on the rims, but coloured spokes sometimes are "dinged" already (as in the paints rubbed off).

I really don't care anymore, as long as the wheel itself isn't missing eyelets, or physically damaged or missing spokes. We have to do the prep anyways. And I don't see any other way to "force" them to ship us better prepped products so we don't have to do it.
operator is offline   Reply With Quote
Old 11-10-07, 01:07 PM   #6
cmdr
Don't call me sir
 
cmdr's Avatar
 
Join Date: Jun 2006
Location: Charlottesville, VA
Bikes: 1954 Holdsworth 3 speed, 1969 Bob Jackson, 1988 Miyata Twelve Hundred (retired), 1989 Schwinn Paramount, 2004 Santa Cruz Blur Classic, 2012 Specialized P3, 2013 Specialized Roubaix Expert Disc
Posts: 615
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
In my experience with large distributors I have often thought that it would have taken me less time to build the wheels up from scratch than it does for me to correct the shoddy workmanship of their pre-built wheels.
cmdr is offline   Reply With Quote
Old 11-10-07, 01:51 PM   #7
biker128pedal
Senior Member
 
biker128pedal's Avatar
 
Join Date: Jan 2007
Location: Eastern VA
Bikes: Madone 5.0, Old Trek 412, Shogun 1500, Diamondback Topanga frame (Warranty replacement of broken Raleigh)
Posts: 727
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
I work in an R&D and manufacturing operation. Excess grease must be wiped off. All parts aligned properly and wipe down those fingerprints. Wear rubber or cotton gloves. Protects the product and the hands. What other PPE is missing?

Sounds like poor workmanship.
biker128pedal is offline   Reply With Quote
Old 11-10-07, 02:00 PM   #8
operator
cab horn
 
Join Date: Jun 2004
Location: Toronto
Bikes: 1987 Bianchi Campione
Posts: 28,306
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Quote:
Originally Posted by biker128pedal View Post
I work in an R&D and manufacturing operation. Excess grease must be wiped off. All parts aligned properly and wipe down those fingerprints. Wear rubber or cotton gloves. Protects the product and the hands. What other PPE is missing?

Sounds like poor workmanship.
You obviously don't work for KHS or Dahon.
operator is offline   Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off



All times are GMT -6. The time now is 02:34 AM.