Black La Lane
Join Date: Dec 2004
Location: Maplewood, NJ
Bikes: EPX 303 (You probably never heard of it)
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There are no silly questions. If the bike's not working right, it's not working right.
Here's my advise:
Walk; do not run,do not ride the bike, but walk the bike to the bike shop where you made the purchase. If you have a loose crank arm, you do not want to strip it, so don't ride until it is fixed.
(I am assuming the bike is relatively new.). We are no longer in the prime biking season, so chances are they are not that busy. Ask if you can watch (oooo, kinky) and learn the cause and how to make the repair yourself next time. (don't be afraid to ask questions. There are no dumb questions. Either you know or you don't. No one teaches this stuff in school, so how else are you going to learn if you don't ask.)