Advertise on Bikeforums.net



User Tag List

Results 1 to 10 of 10
  1. #1
    Junior Member
    Join Date
    Aug 2006
    Posts
    13
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)

    Do Raleigh still care for my bike?

    My heart was broken this evening. Alas, my poor old bike (a Raleigh Discovery, nearly twenty years old, lovely shire horse 501 frame, I rode it everywhere) is broken. As I prepared for my commute back home, I noticed the seat stays had come clean away from the frame.

    Now, this may be a myth but I once heard Raleigh had a lifetime guarantee on their cycles. I'm under the belief that, if I can get the bike to Nottingham, they'll fix it for free.

    Is this true? Do they still care for my bike?

    Or is the Nottingham workshop no more?

    Does anyone have a contact number for them?

  2. #2
    rebmeM roineS JanMM's Avatar
    Join Date
    Jan 2006
    Location
    Indiana
    My Bikes
    RANS V3, RANS V-Rex, RANS Screamer
    Posts
    11,133
    Mentioned
    1 Post(s)
    Tagged
    0 Thread(s)
    Raleigh UK website lists a general phone contact number: 0 1773 532 600.
    General rule for lifetime warranties is that you have to be the original owner (and can prove it) and the company has to still exist.

  3. #3
    Junior Member
    Join Date
    Aug 2006
    Posts
    13
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Thanks for that number. I had a look on the website myself and couldn't find any contact details at all!

    The story I heard, was of man in a pub who was lamenting the passing of his bike. The chap next to him happened to be a Raleigh mechanic and told him that Raleigh bikes came with a life time guarantee. The bike was fixed within a week!

    Anyway, fingers crossed.

  4. #4
    rebmeM roineS JanMM's Avatar
    Join Date
    Jan 2006
    Location
    Indiana
    My Bikes
    RANS V3, RANS V-Rex, RANS Screamer
    Posts
    11,133
    Mentioned
    1 Post(s)
    Tagged
    0 Thread(s)
    Good luck.

  5. #5
    Keeping A Low Profile
    Join Date
    Oct 2007
    Location
    Atascadero, California
    My Bikes
    Specialized Hardrock Sport [1998], Dahon Speed P8 2007, 1994 Diamond Back Ascent and a couple of Schwinn Stingrays [one boys, one girls] from circa 1977.
    Posts
    160
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Sorry to hear about your bike.

    It shouldn't be too difficult for a quality welding shop to re-attach your seat-stays. Then have the old paint stripped, repaint, and give it a fresh lease on life.

    DON
    The older I get the less future there is to worry about!

  6. #6
    Newbie
    Join Date
    Dec 2007
    Location
    Nottingham, UK
    Posts
    3
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Quote Originally Posted by ihateboscastle View Post
    I'm under the belief that, if I can get the bike to Nottingham, they'll fix it for free.

    Is this true? Do they still care for my bike?

    Or is the Nottingham workshop no more?
    Unfortunately, you have more chance of meeting Robin Hood in person than finding the Raleigh factory in Nottingham. The Raleigh story is a long and fascinating one, Sheldon has much information on his site. I have bought several used bikes from local classified ads and often the owner either worked there, or had family members who did - alas, no more. Nottingham employment is now based around call centres and retail. I guess that's just the way of the world.
    I'm doing the work of two men...Laurel and Hardy.

  7. #7
    Senior Member
    Join Date
    Aug 2005
    Location
    Pittsburgh, PA
    My Bikes
    '''96 Litespeed Catalyst, '05 Litespeed Firenze, '06 Litespeed Tuscany, '12 Surly Pacer, All are 3x8,9 or 10. It is hilly around here!
    Posts
    24,797
    Mentioned
    4 Post(s)
    Tagged
    0 Thread(s)
    If sentiment overcomes economics, any framebuilder could braze (not weld) the stays back on to where ever they detatched from. The cost of the repair and the necessary repaint will probably be more than the frame is worth unless you are truly in love with it.

  8. #8
    cab horn
    Join Date
    Jun 2004
    Location
    Toronto
    My Bikes
    1987 Bianchi Campione
    Posts
    28,298
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Quote Originally Posted by ihateboscastle View Post
    My heart was broken this evening. Alas, my poor old bike (a Raleigh Discovery, nearly twenty years old, lovely shire horse 501 frame, I rode it everywhere) is broken. As I prepared for my commute back home, I noticed the seat stays had come clean away from the frame.

    Now, this may be a myth but I once heard Raleigh had a lifetime guarantee on their cycles. I'm under the belief that, if I can get the bike to Nottingham, they'll fix it for free.

    Is this true? Do they still care for my bike?

    Or is the Nottingham workshop no more?

    Does anyone have a contact number for them?
    You don't happen to be in Toronto do you?
    Mes compaingnons cui j'amoie et cui j'aim,... Me di, chanson.

  9. #9
    Senior Member
    Join Date
    Sep 2001
    Location
    Montreal
    My Bikes
    Peugeot Hybrid, Minelli Hybrid
    Posts
    6,521
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Try calling SJS cycles in Bridgewater for advice.

  10. #10
    Junior Member
    Join Date
    Apr 2006
    Posts
    7
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Hi,
    Sorry to hear a much loved bike has hit the end of the road. I'm sure it could be fixed but at a cost far above the actual worth but sometimes sentimentality takes over. Good luck in seeing if you can get Raleigh to sort it. In my experience contact with Raleigh means they just refer you to the shop you bought the bike from.
    Lots of Raleigh Pioneers come up on Ebay so that may be a solution.


    Colin,Happy Raleigh owner

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •