Join Date: May 2004
Location: Southern California
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Since the bike is new, I'd doubt corrosion is an issue. Also, thread locking compounds (LocTite) are not typically used on bicycle components.
What kind of tool are you using? If you are using the wrenches on a folding "multi-tool" that fits in the palm of your hand then perhaps you don't have enough leverage to remove the fasteners. Personally, I use hex bit sockets that fit onto socket handles and have little trouble (if any) removing fasteners. Also. separate "L" shaped hex keys provide decent leverage too. Also, use good quality wrenches so you don't round out the fastener corners. Once you remove the fasteners, place a dab of grease (any kind of all purpose grease is fine) onto the threads, so removal will be easier next time.
If the fasteners were old and corroded, a penetrant like Liquid Wrench or PB Blaster would help loosen that joint.