So I may be in the market for a new frame. As I applied the rear brake yesterday I felt a "pop." Assuming it was the rear brake cable, I came to a stop at the bottom of the hill and noticed the rear cable stop had "popped" off the frame. It appears that it was held on by 2 small rivets and also glued or integrated into the finish of the bike. I assumed it woud be under warranty (despite the threads about Fuji's less-than-stellar customer service). When I went to Performance (no comments please), I was told that this would not be covered under warranty because the problem was due to my sweat.
Now I know that I sweat, maybe more than some, but shouldn't a bike be manufactured in such a way that it can stand up to this? I wash my bike about every third ride, don't ride in the rain, and lubricate it regularly. I have also had the cables and housings replaced several times. This bike has about 14,000 miles on it and I thought it would last a lot longer.
My questions for all of you. 1) Has this happened to one of your frames? If so, what type of frame was it and was it covered under warranty? 2) What are my chances of getting Fuji to consider this a problem covered by their "Lifetime Warranty?" 3) How should I proceed?