Join Date: May 2005
Location: La La Land (We love it!)
Bikes: Gilmour road, Curtlo road; both steel (of course)
Mentioned: 2 Post(s)
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Most of these places hire outside mechanic services that get paid by the bike so they blow them out as fast as they can.
I've even seen some that use pneumatic tools!
To answer the original question, when I wrenched (and later managed) we would do everything! By this I mean we would check the BB to make sure it had grease (if it wasn't a cartridge unit, of course), same with the wheels, check the hub locknuts, check wheel true & spoke tension, etc. so that every part of the bike was right. Most new bikes come from factories, so the stuff that is preassembled is usually not done perfectly. We went over all of it.
Of course, my first shop also offered free tune-ups for life, so if we sent out a POS we would get it back more often, but more importantly, our bikes worked right the first time.
Today, I believe my jurisdiction ends here...