I recently returned from a trip to Colorado Springs where I attended the Barnett Bicycle Institute. I was there for three weeks and took four classes. They were the bicycle assembly and maintenance class, the repair and overhaul class, along with the effective sales of service, and management of the service department. I logged 130 class room hours in this three weeks. The people there were great and we studied together quite frequently.
The effective sales of service class was to teach the responsibilities and techniques of a service writer. Whereas the management of the service department class was to teach about the service department managers position. I especially liked the management class as it was taught by John Barnett himself. Both classes came with their own books and software. I learned a great deal in relation to fixing bicycles in the assembly and maintenance and repair and overhaul classes.
We covered most of whats in John Barnett's manual in fact one of the main things they strive for at BBI is to familiarize you with the text so you may better reference it in the future. I did not learn anything about suspension, they have a separate three day class for that.
I plan on going back next year to finish my education taking the suspension class. I am very pleased with the manner in which they impart the learning on their students which consists mainly of demonstrations immediately followed by labs. There were a few lectures but not too many. We had an average student to teacher ratio in the two mechanically related classes of 5 to 1.