aka Phil Jungels
Join Date: Apr 2005
Location: North Aurora, IL
Bikes: 08 Specialized Crosstrail Sport, 05 Sirrus Comp
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Take it to the shop, as it is possible thast something else needs fine tuning. In my case, difficulty of getting it "right", ended up being a derailleur hanger that needed fine tuning.
Ask them to show you how to make minor adjustments, so you don't always have to "bother" them .
p.s. a box of donuts goes a long way toward establishing a good relatiionship with your favorite shop, and usually returns it's value 1000 fold, which should start with getting your bike right up on the work stand, and a friendly attitude .