Advertise on Bikeforums.net



User Tag List

Page 1 of 2 12 LastLast
Results 1 to 25 of 36
  1. #1
    Senior Member michael k's Avatar
    Join Date
    Sep 2009
    Location
    Portland,Or
    Posts
    980
    Mentioned
    5 Post(s)
    Tagged
    0 Thread(s)

    I don't think this is going to work

    My new crankset arrived and...





  2. #2
    Senior Member
    Join Date
    Apr 2009
    Location
    New Rochelle, NY
    My Bikes
    too many bikes from 1967 10s (5x2)Frejus to a Sumitomo Ti/Chorus aluminum 10s (10x2), plus one non-susp mtn bike I use as my commuter
    Posts
    22,102
    Mentioned
    60 Post(s)
    Tagged
    1 Thread(s)
    It'll definitely make for an interesting ride.

    One of the arms is defective, or maybe the company changed how they phase the spindle and gave you a mixed set. Time to an email to customer disservice.
    FB
    Chain-L site

    An ounce of diagnosis is worth a pound of cure.

    “Never argue with an idiot. He will only bring you down to his level and beat you with experience.”, George Carlin

    “One accurate measurement is worth a thousand expert opinions” - Adm Grace Murray Hopper - USN

    WARNING, I'm from New York. Thin skinned people should maintain safe distance.

  3. #3
    It's MY mountain DiabloScott's Avatar
    Join Date
    Sep 2006
    Location
    Mt.Diablo
    Posts
    5,597
    Mentioned
    6 Post(s)
    Tagged
    0 Thread(s)
    Well, now I've seen everything! I had no idea that could ever be an issue.
    http://diabloscott.blogspot.com/

  4. #4
    Senior Member michael k's Avatar
    Join Date
    Sep 2009
    Location
    Portland,Or
    Posts
    980
    Mentioned
    5 Post(s)
    Tagged
    0 Thread(s)
    This was an ebay purchase.Both seller and Manufacturer been contacted and the seller said to call back Monday.

  5. #5
    Senior Member
    Join Date
    Dec 2005
    Posts
    7,819
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    1st time i see stuff like that ever... are u sure one of your friends is not playing a prank on you?

  6. #6
    Senior Member
    Join Date
    Aug 2006
    Posts
    886
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    eighthinch...why am I not surprised.

    pay cheap, usually get cheap.

  7. #7
    Senior Member
    Join Date
    Apr 2009
    Location
    New Rochelle, NY
    My Bikes
    too many bikes from 1967 10s (5x2)Frejus to a Sumitomo Ti/Chorus aluminum 10s (10x2), plus one non-susp mtn bike I use as my commuter
    Posts
    22,102
    Mentioned
    60 Post(s)
    Tagged
    1 Thread(s)
    Quote Originally Posted by bionnaki View Post
    eighthinch...why am I not surprised.

    pay cheap, usually get cheap.
    That might be unfair. This almost certainly isn't the result of sloppy manufacturing, which might account for an error of a degree or so. There was probably a design change implemented at one point, and 2 arms from different generations were mixed in one box, either in the packing room of the maker or the seller here in the USA. It's comparable to getting two different length crank arms in one box, something I've seen occasionally with all brands including Shimano and Campagnolo.
    FB
    Chain-L site

    An ounce of diagnosis is worth a pound of cure.

    “Never argue with an idiot. He will only bring you down to his level and beat you with experience.”, George Carlin

    “One accurate measurement is worth a thousand expert opinions” - Adm Grace Murray Hopper - USN

    WARNING, I'm from New York. Thin skinned people should maintain safe distance.

  8. #8
    rebmeM roineS JanMM's Avatar
    Join Date
    Jan 2006
    Location
    Indiana
    My Bikes
    RANS V3, RANS V-Rex, RANS Screamer
    Posts
    11,768
    Mentioned
    2 Post(s)
    Tagged
    0 Thread(s)
    Ride it like it is. Don't be like everybody else.
    Attached Images Attached Images
    RANS V3 (steel), RANS V-Rex, RANS Screamer

  9. #9
    Senior member Dan Burkhart's Avatar
    Join Date
    Oct 2004
    Location
    Oakville Ontario
    Posts
    5,090
    Mentioned
    9 Post(s)
    Tagged
    0 Thread(s)
    Likely a manufacturer that makes cranks to be compatible with both types.
    Shimano (and some others) have the square oriented as a diamond when the arm is held vertcal.
    Truvative(and some others) appear as a square. Probably a packaging error.

    Last edited by Dan Burkhart; 02-26-10 at 07:01 PM.
    Gearhubs demystified and other cool stuff.


    Rule #12: The correct number of bikes to own is n+1

  10. #10
    Perineal Pressurized dobber's Avatar
    Join Date
    Oct 2003
    Location
    In Ebritated
    Posts
    6,557
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Quote Originally Posted by bionnaki View Post
    eighthinch...why am I not surprised.

    pay cheap, usually get cheap.
    Cause we all know that paying top dollar guarantees what?
    This is Africa, 1943. War spits out its violence overhead and the sandy graveyard swallows it up. Her name is King Nine, B-25, medium bomber, Twelfth Air Force. On a hot, still morning she took off from Tunisia to bomb the southern tip of Italy. An errant piece of flak tore a hole in a wing tank and, like a wounded bird, this is where she landed, not to return on this day, or any other day.

  11. #11
    Perineal Pressurized dobber's Avatar
    Join Date
    Oct 2003
    Location
    In Ebritated
    Posts
    6,557
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Quote Originally Posted by Dan Burkhart View Post
    Likely a manufacturer that makes cranks to be compatible with both types.
    Shimano (and some others) have the square oriented as a diamond when the arm is held vertcal.
    Truvative(and some others) appear as a square. Probably a packaging error.
    Looks like Eight Inch has cranks oriented both ways

    http://cgi.ebay.com/EIGHTH-INCH-CRAN...item20aec46ee3

    http://cgi.ebay.com/EIGHTH-INCH-CRAN...item20af9d43f7

    This would make the scenario of a packaging error more likely.
    This is Africa, 1943. War spits out its violence overhead and the sandy graveyard swallows it up. Her name is King Nine, B-25, medium bomber, Twelfth Air Force. On a hot, still morning she took off from Tunisia to bomb the southern tip of Italy. An errant piece of flak tore a hole in a wing tank and, like a wounded bird, this is where she landed, not to return on this day, or any other day.

  12. #12
    aka Tom Reingold noglider's Avatar
    Join Date
    Jan 2009
    Location
    West Village, New York City
    My Bikes
    too many
    Posts
    20,502
    Mentioned
    100 Post(s)
    Tagged
    1 Thread(s)
    It's their answer to Biopace. Don't you know this is the most ergonomic design, ever?
    You don't read my signature anyway, do you?

    Tom Reingold, noglider@pobox.com
    Residences: West Village, New York City and High Falls, NY
    Blogs: The Experienced Cyclist; noglider's ride blog

  13. #13
    Senior Member
    Join Date
    Aug 2006
    Posts
    886
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Quote Originally Posted by dobber View Post
    Cause we all know that paying top dollar guarantees what?
    usually it provides higher quality assurance.
    Last edited by bionnaki; 02-26-10 at 08:24 PM.

  14. #14
    Senior Member
    Join Date
    May 2004
    Location
    Wilmington, DE
    My Bikes
    2003 Specialized Hardrock, 2004 LOOK KG386i, 2005 Iron Horse Warrior Expert, 2009 Pedal Force CX1
    Posts
    8,849
    Mentioned
    1 Post(s)
    Tagged
    0 Thread(s)
    I've always thought it would be a fun prank to play on someone with an ISIS, Octalink, or external BB crank to change the position of a crank arm by by one flute and see how long it takes them to figure it out. Anyone ever tried it?

  15. #15
    Senior Member
    Join Date
    Dec 2005
    Posts
    7,819
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Quote Originally Posted by noglider View Post
    it's their answer to biopace. Don't you know this is the most ergonomic design, ever?
    lol

  16. #16
    Senior Member
    Join Date
    Apr 2009
    Location
    New Rochelle, NY
    My Bikes
    too many bikes from 1967 10s (5x2)Frejus to a Sumitomo Ti/Chorus aluminum 10s (10x2), plus one non-susp mtn bike I use as my commuter
    Posts
    22,102
    Mentioned
    60 Post(s)
    Tagged
    1 Thread(s)
    Quote Originally Posted by joejack951 View Post
    I've always thought it would be a fun prank to play on someone with an ISIS, Octalink, or external BB crank to change the position of a crank arm by by one flute and see how long it takes them to figure it out. Anyone ever tried it?
    Too obvious, stick with the tried and true ball bearing in the toptube.
    FB
    Chain-L site

    An ounce of diagnosis is worth a pound of cure.

    “Never argue with an idiot. He will only bring you down to his level and beat you with experience.”, George Carlin

    “One accurate measurement is worth a thousand expert opinions” - Adm Grace Murray Hopper - USN

    WARNING, I'm from New York. Thin skinned people should maintain safe distance.

  17. #17
    Senior Member michael k's Avatar
    Join Date
    Sep 2009
    Location
    Portland,Or
    Posts
    980
    Mentioned
    5 Post(s)
    Tagged
    0 Thread(s)
    Quote Originally Posted by noglider View Post
    it's their answer to biopace. Don't you know this is the most ergonomic design, ever?
    Quote Originally Posted by janmm View Post
    ride it like it is. Don't be like everybody else.
    lol

  18. #18
    Perineal Pressurized dobber's Avatar
    Join Date
    Oct 2003
    Location
    In Ebritated
    Posts
    6,557
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Quote Originally Posted by bionnaki View Post
    usually it provides higher quality assurance.
    Tell that to a Lexus owner.
    This is Africa, 1943. War spits out its violence overhead and the sandy graveyard swallows it up. Her name is King Nine, B-25, medium bomber, Twelfth Air Force. On a hot, still morning she took off from Tunisia to bomb the southern tip of Italy. An errant piece of flak tore a hole in a wing tank and, like a wounded bird, this is where she landed, not to return on this day, or any other day.

  19. #19
    Great State of Varmint Panthers007's Avatar
    Join Date
    Sep 2008
    Location
    Dante's Third Ring
    Posts
    7,481
    Mentioned
    1 Post(s)
    Tagged
    0 Thread(s)
    I can't stop laughing.....This one wins a prize!!
    How do you keep an idiot in suspense?

  20. #20
    cab horn
    Join Date
    Jun 2004
    Location
    Toronto
    My Bikes
    1987 Bianchi Campione
    Posts
    28,295
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Quote Originally Posted by joejack951 View Post
    I've always thought it would be a fun prank to play on someone with an ISIS, Octalink, or external BB crank to change the position of a crank arm by by one flute and see how long it takes them to figure it out. Anyone ever tried it?
    If the rider is using clipless pedals and is just a little bit more than clueless they'll notice right away. Any minor crank damage or offset is *very* noticeable.
    Mes compaingnons cui j'amoie et cui j'aim,... Me di, chanson.

  21. #21
    Senior Member
    Join Date
    Aug 2006
    Posts
    886
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Quote Originally Posted by dobber View Post
    Tell that to a Lexus owner.
    I think higher-end products usually means lower number of defects -- and I think most people would be agree except those wishing to pick a fight online.

    Note that I used the word usually in all my statements here and that my original statement was made prior to the realization that this was just a simple packaging error and not a manufacturing error, so this is all moot.

  22. #22
    Senior Member michael k's Avatar
    Join Date
    Sep 2009
    Location
    Portland,Or
    Posts
    980
    Mentioned
    5 Post(s)
    Tagged
    0 Thread(s)
    Quote Originally Posted by bionnaki View Post
    just a simple packaging error
    What is realy frustrating (and I should of made it more clear) is the level of coustermer service.So far has been zero.Last time i dealt with a "packaging error" not only did the company quickly send a reply email but they called me on the phone and sent a new package next day air at there expense. This was on a friday in the evening and was impressed even more.
    Instead I get "Call back Monday".Maybe If I lower my expectations i'll be less disapointed.

  23. #23
    Senior Member
    Join Date
    Apr 2009
    Location
    New Rochelle, NY
    My Bikes
    too many bikes from 1967 10s (5x2)Frejus to a Sumitomo Ti/Chorus aluminum 10s (10x2), plus one non-susp mtn bike I use as my commuter
    Posts
    22,102
    Mentioned
    60 Post(s)
    Tagged
    1 Thread(s)
    Quote Originally Posted by michael k View Post
    What is realy frustrating (and I should of made it more clear) is the level of coustermer service.So far has been zero.Last time i dealt with a "packaging error" not only did the company quickly send a reply email but they called me on the phone and sent a new package next day air at there expense. This was on a friday in the evening and was impressed even more.
    Instead I get "Call back Monday".Maybe If I lower my expectations i'll be less disapointed.
    Call back Monday, for an issue called in on Friday isn't unreasonable. Possibly the right person was out, and after all Monday is the next business day. In that case "where can we call you on Monday?" would have been better, but I think either way the company deserves 1-2 business days to respond.
    FB
    Chain-L site

    An ounce of diagnosis is worth a pound of cure.

    “Never argue with an idiot. He will only bring you down to his level and beat you with experience.”, George Carlin

    “One accurate measurement is worth a thousand expert opinions” - Adm Grace Murray Hopper - USN

    WARNING, I'm from New York. Thin skinned people should maintain safe distance.

  24. #24
    Perineal Pressurized dobber's Avatar
    Join Date
    Oct 2003
    Location
    In Ebritated
    Posts
    6,557
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Quote Originally Posted by bionnaki View Post
    I think higher-end products usually means lower number of defects -- and I think most people would be agree except those wishing to pick a fight online.

    Note that I used the word usually in all my statements here and that my original statement was made prior to the realization that this was just a simple packaging error and not a manufacturing error, so this is all moot.
    Weren't you the one who went right for the denigration of EigthInch. Pulled out the jump to conclusion mat a little quick, didn't you.

    Quote Originally Posted by FBinNY View Post
    Call back Monday, for an issue called in on Friday isn't unreasonable. Possibly the right person was out, and after all Monday is the next business day. In that case "where can we call you on Monday?" would have been better, but I think either way the company deserves 1-2 business days to respond.
    We live in an era where the expectation is for instant gratification.
    This is Africa, 1943. War spits out its violence overhead and the sandy graveyard swallows it up. Her name is King Nine, B-25, medium bomber, Twelfth Air Force. On a hot, still morning she took off from Tunisia to bomb the southern tip of Italy. An errant piece of flak tore a hole in a wing tank and, like a wounded bird, this is where she landed, not to return on this day, or any other day.

  25. #25
    cab horn
    Join Date
    Jun 2004
    Location
    Toronto
    My Bikes
    1987 Bianchi Campione
    Posts
    28,295
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Quote Originally Posted by FBinNY View Post
    Call back Monday, for an issue called in on Friday isn't unreasonable. Possibly the right person was out, and after all Monday is the next business day. In that case "where can we call you on Monday?" would have been better, but I think either way the company deserves 1-2 business days to respond.
    That's weak customer service anyway you look at it. The proper way would be to take the customers name/information and forward and make sure it gets read by the person who needs to read it. *That's* customer service.
    Mes compaingnons cui j'amoie et cui j'aim,... Me di, chanson.

Page 1 of 2 12 LastLast

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •