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Magnuson–Moss Warranty Act
Here's something for food for thought. I believe this covers any manufacture's warranty no matter how they may write the terms. In other words, any warranty covers the product item, not the purchaser or goes with the product. Contact the Scott company with the attachment. Suggest that it would be in their best interest to settle the known problem, for public relations and most of all, DEALING WITH GOVERNMENTAL Bureaucracy, which will consume more man hours then what the problem is worth. Next, if they ignore the issue, don't threaten retribution, CONTACT the FTC!!!!
The Magnuson-Moss Act contains many definitions:
* A "consumer" is a buyer of consumer goods for personal use. A buyer of consumer products for resale is not a consumer.
* A "supplier" is any person engaged in the business of making a consumer product directly or indirectly available to consumers.
* A "warrantor" is any supplier or other person who gives or offers a written warranty or who has some obligation under an implied warranty.
* A "consumer product" is generally any tangible personal property for sale and that is normally used for personal, family, or household purposes. It is important to note that the determination whether a good is a consumer product requires a factual finding, on a case-by-case basis. Najran Co. for General Contracting and Trading v. Fleetwood Enterprises, Inc., 659 F. Supp. 1081 (S.D. Ga. 1986).
* A "written warranty" (also called an express warranty) is any written promise made in connection with the sale of a consumer product by a supplier to a consumer that relates to the material and/or workmanship and that affirms that the product is defect-free or will meet a certain standard of performance over a specified time.
* An "implied warranty" is defined in state law. The Magnuson-Moss Act simply provides limitations on disclaimers and provides a remedy for their violation.
o A "full warranty" is one that meets the federal minimum standards for a warranty. Such warranties must be "conspicuously designated" as full warranties. If each of the following five statements is true about your warranty's terms and conditions, it is a "full" warranty:
+ You do not limit the duration of implied warranties.
+ You provide warranty service to anyone who owns the product during the warranty period; that is, you do not limit coverage to first purchasers.
+ You provide warranty service free of charge, including such costs as returning the product or removing and reinstalling the product when necessary.
+ You provide, at the consumer's choice, either a replacement or a full refund if, after a reasonable number of tries, you are unable to repair the product.
+ You do not require consumers to perform any duty as a precondition for receiving service, except notifying you that service is needed, unless you can demonstrate that the duty is reasonable.
o A "limited warranty" is one that does not meet the federal minimums. Such warranties must be "conspicuously designated" as limited warranties.
* A "multiple warranty" is part full and part limited.
* A "service contract" is different from a warranty because service contracts do not affirm the quality or workmanship of a consumer product. A service contract is a written instrument in which a supplier agrees to perform, over a fixed period of time or for a specified duration, services relating to the maintenance or repair, or both, of a consumer product. Agreements that meet the statutory definition of service contracts, but are sold and regulated under state law as contracts of insurance, do not come under the Act's provisions
Hope this helps,