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Old 08-09-10, 08:31 AM   #1
prpandey
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"Keep it Rolling" Plan

I just bought a new 2010 Trek 1.5 and the bike shop I bought it from offered me a "Keep it Rolling" Plan - see http://revolutioncycles.com/articles...ling-pg353.htm

The site doesn't explain much, but I think for $79.99, you get 3 years coverage for the parts listed on the website. I have the booklet at home (writing this post at work), but I'm pretty sure that was the price -- anywhere from $59.99 to $79.99.

Based on your experiences with these parts, do you think the plan is worth it? What are some of the parts on the bike that require regular maintenance (the parts that tend to require the most care?)
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Old 08-09-10, 08:38 AM   #2
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A ~$25 chain is the only thing I see that they cover, that you may need to replace in 3 years.
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Old 08-09-10, 08:47 AM   #3
prpandey
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norskagent, thanks for your reply. So would you say the other parts really aren't going to cost too much and can they be replaced by a new cyclist, like myself?

Has anyone else used this plan before? Is it worth the $60 to $80?
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Old 08-09-10, 09:04 AM   #4
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That partly would depend on the level of experience/comfort YOU have in doing repairs/adjustments yourself.
A lot depends on your riding. Weekend warrior 400/yr or 5K/yr commuter, 300 lb clydesdale or 150 pound tri athlete, cleqan adjust regularely or wait til it breaks.
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Old 08-09-10, 09:26 AM   #5
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As mentioned by the others, how much and how hard you ride will have a big impact on the value of this. One thing it doesn't say anywhere in the ad is maintenance. It does say repair. If something breaks, they replace/repair it. Not sure how they would cover something like a chain. Do they replace when worn (and who decides it is due) or do they replace when it breaks? I'd want a lot more info before deciding.
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Old 08-09-10, 09:29 AM   #6
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prpandy,

The answer depends on your mechanical abilities and riding style/frequency. If you rack up several thousand miles a year, it may be worth it. Basically it is an extended care policy and the people that benefit most are the people that sell them. In twenty-five years I've worn out one front derailleur. That was due to a lack of lube wearing on a pivot point. If you are fastidious about maintainance, and don't beat on the bike, you should get much longer than 3 years out of the components. The most likely items to wear out will be cables, chain, and gears. Cables and housings are relatively inexpensive. The same for chains and cassettes. All are easy to replace yourself. I ride a '96 Trek 830 to work on most days. Ten miles a day. I bought it used, but it looked like it was decently maintained before I got it. All major components are original. I changed cables/housings and replaced bearings in the hubs and headset as preventive maintenance. For me, it wouldn't be worth it. If you are going to ride in the mud, and/or a lot of dirt trails, or winter slush, wear will be accelerated and you may benefit.
Keep all of the pivot points in the derailleurs lubed, chain clean and lubed, change the grease in the hubs and headset annually or at least every other year, and it'll last a long time.

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Old 08-09-10, 09:57 AM   #7
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If you do not have the room, tools or time to work on your own bike and IF this plan covers not only breakage but also some adjustments then it could be a decent price. For example we see so many threads about wheels on new bikes going badly out of true or breaking spokes early in their life that if this plan includes spoke replacement AND re-trueing and properly tensioning the wheels then it would not be a bad price to pay.

The other issue is that to keep the plan in effect it may require you to pay for the annual tune up so they can make sure that the bike is tended to often enough that you don't need to "take advantage of" the actual protection plan. It's a sneaky but effective way to get your money up front to pay for any work that does need to be done at the same time as forcing you to pay them more serivie money for the tune ups so you keep the protection plan in effect. I may be wrong on this last point but it would not hurt to ask about it as one of your questions about this protection plan.

And finally, since you've joined this forum and are asking about this stuff can we take this to suggest that you're interested in getting to know your bike and buy a few specialty tools and do much of your own bike work for the future? If so then the $80 would be better put towards buying the specialty tools you need for your bike and then learn to use them.

Bicycles are not like cars where there's the chance of a 50 cent clip deep in the transmission causing a $3000 repair or an $800 black box running the engine that can decide to just burp and die at any time. The only part other than the wheels that could conceivably use the protection plan to your advantage is the brifters. If one of them suddenly explodes into a cloud of small springs and parts then it'll pay for your protection plan right there. And really those are the only parts on a bike where anything of this sort could realistically happen for any cause other than crash damage. The wheels are another part but if the shop properly checked them and tuned the tensioning then they should be fine for many year.

And let's not forget that this is the EXTENDED protection plan. I'm assuming that they still honor the usual 6 months to 1 year basic warranty on any new bike.
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Old 08-09-10, 10:25 AM   #8
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Not nearly enough info to evaluate - primarily need to know what labor is covered and under what conditions, if any routine maintenance is covered (tuneups, etc.). If it only covers breakage or failure I would get it if you ride very hard and work on the bike very little.
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Old 08-09-10, 10:52 AM   #9
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Trek's warranty:

http://www.trekbikes.com/us/en/suppo...ited_warranty/
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Old 08-09-10, 12:04 PM   #10
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Thanks for all the information everyone! Some really good questions were posed and I'll look into it further. I'm sorry for the lack of information - there's a booklet that came with my purchase and that's at home. I just randomly thought about asking the forum while at work, so I didn't have the info available. When I get home, I'll post an update with the warranty services, conditions, and so forth.

In regards to the comment about learning about my new bike and overall maintenace/repair - you're absolutely correct. I do want to learn about the mechanics of a bicycle so it'd probably be best if I learn to do the tasks myself, instead of relying on the shop.

Again, thanks for the comments!
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