Hi, I purchased a Bianchi Camaleonte about 4 months ago. Please see link for full specs
I noticed that the ride became very sluggish after rain storms, this would clear up after a few days but eventually it seemed to stay so I took it into cycle surgery for an expert opinion.
They had a look at it and said it that the bearings were covered in rust so they cleaned them up and repacked them with grease.
But when I rode home the sluggishness was worse than ever, it was like they had greased the hub with glue.
On the rack I spun the front wheel and by the time it had stopped spinning I had spun the rear wheel 5 times and it had come to a halt 5 times. Also, the characteristic clicking that I associate with coasting along had gone which was very disconcerting This didn't seem right so I took it back the next morning to complain.
They said that the could have made the bearings less tight and the rear wheel would have spun forever but that would have damaged the hub in the long term, they said the silence was normal and was a sign of well lubed pawls. But they were clicking when the bike was brand new, so does that mean they weren't lubed out of the factory? In fact I've never owned a bike that doesn't click when coasting along. They kept on saying that there was nothing wrong with it.
Should I go back and insist they loosen up the bearings? Can I just do it myself? Or are they right, will that damage the bike in the long term? What about the silent hub, is that normal? Should water have been getting into the hub in the first place? It's only a few months old, although we have no covered storage at my work so the bike spends all day exposed to the elements.
The bike is no longer a pleasure to ride, it feels just like my heavy old mountain bike that had great big tractor tires. It's unresponsive and takes much more effort to pedal. I'm tempted to just buy a new rear wheel.
All help much appreciated.