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Old 01-09-11, 04:25 AM   #1
amor fati
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How do I contact Campagnolo online?

Is there some way I can email Campagnolo? There website doesn't include a contact link and a google search returned a contact page which no longer exists.
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Old 01-09-11, 05:24 AM   #2
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http://www.campagnolo.com/jsp/en/service/index.jsp and http://www.campagnolo.com/jsp/en/branch/index.jsp
Is all I came up with.

I'm guessing they've relegated support to countries, and each branch having it's own ways of being contacted. USA seems to only have a phone number.
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Old 01-09-11, 08:32 AM   #3
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Many companies don't list an e-mail contact on their web sites or have one but recommend a phone call for a more timely response.
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Old 01-09-11, 03:35 PM   #4
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I was Campy's east coast service tech for a number of years. Direct consumer service can overwhelm service staff so Campagnolo wants consumers to work through dealers first. The next line is the regional service centers, than the national agents, and lastly the factory in Vicenza.

Most service centers don't want email because it's too cumbersome. I found that I could work through a problem in a few minutes of conversation that would have taken a string of back and forth emails.

If you have a problem, here's a link to the page listing service centers worldwide
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Old 01-09-11, 05:06 PM   #5
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Probably best to go thru the distributors for your country.
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Old 01-10-11, 04:31 AM   #6
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Thanks. I guess I'll just try the phone numbers. I've just had more luck with emails in the past when it comes to rather specific bike questions.
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