Cycling and bicycle discussion forums. 
   Click here to join our community Log in to access your Control Panel  


Go Back   > >

Bicycle Mechanics Broken bottom bracket? Tacoed wheel? If you're having problems with your bicycle, or just need help fixing a flat, drop in here for the latest on bicycle mechanics & bicycle maintenance.

User Tag List

Reply
 
Thread Tools Search this Thread
Old 03-27-11, 11:11 PM   #1
laura*
Shop Wench
Thread Starter
 
Join Date: Mar 2009
Location: California
Bikes:
Posts: 284
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Cane Creek S1 shim seal?

Recently I bought a Cane Creek S1 headset for a new project bike. Because the S* line has been discontinued by Cane Creek, I had to buy from a liquidator. I can't figure out if I received an OEM or retail product. It came in the retail type plastic bag and with retail instructions, but without a box.

I've previously used an aluminum cupped S3 in an aluminum frame bike. The new project is a steel frame for which I wanted the steel cups of the S1. And I wanted the two bikes to match in a way. Hence, the purchase of the S1.

Anyway, the S1 I received did not come with a shim seal. This is a flat disc that sits above the split washer, but under the top cap. The exploded view in the instructions shows the shim seal.

Does the S1 not come with a shim seal despite the diagram? Was the shim seal left out of just the unit I received? Is this some sort of quasi OEM stock that was assembled into retail form without the seal?

I'll probably buy an S3 from which to scavenge the seal. I'll keep the rest as spare parts.

(I seem to always have bad luck with headsets. I have to buy two to get one that works for me.)
laura* is offline   Reply With Quote
Old 03-27-11, 11:15 PM   #2
Kimmo
bike whisperer
 
Kimmo's Avatar
 
Join Date: Dec 2009
Location: Melbourne, Oz
Bikes: copy/paste links: http://velospace.org/node/36949 http://velospace.org/node/47746 http://velospace.org/node/47747
Posts: 7,099
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Sure sounds like you missed out.
Kimmo is offline   Reply With Quote
Old 03-28-11, 09:01 AM   #3
Burton
Certified Bike Brat
 
Burton's Avatar
 
Join Date: Jan 2011
Location: Montreal, Quebec
Bikes:
Posts: 4,251
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Really doesn`t matter if the S1 was brand new or OE - the seal is part of the package. Suggest you contact the seller and insist you get what you paid for.
Burton is offline   Reply With Quote
Old 03-28-11, 02:54 PM   #4
laura*
Shop Wench
Thread Starter
 
Join Date: Mar 2009
Location: California
Bikes:
Posts: 284
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Quote:
Originally Posted by Burton View Post
Really doesn`t matter if the S1 was brand new or OE - the seal is part of the package.
OK.

Quote:
Originally Posted by Burton View Post
Suggest you contact the seller and insist you get what you paid for.
Giggle! That's not really possible with this seller. The only options would be return for exchange, or return for refund. An exchange might have the same issue - the seller is not able to inspect outgoing product. A return would leave me needing the steel S1 cups.

While perusing some Cane Creek tech docs I just realized that I can scavenge a seal from a wrecked bike. That's kind of fitting because this project replaces that bike.
laura* is offline   Reply With Quote
Old 03-28-11, 03:22 PM   #5
DOS
Senior Member
 
DOS's Avatar
 
Join Date: Feb 2008
Location: Arlington, VA USA
Bikes:
Posts: 1,486
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 5 Post(s)
I would be tempted to return for refund and look around at other suppliers. Pricepoint http://www.pricepoint.com/detail/189...dset-Black.htm and Jensonusa both still seem to be carrying S-line cane creek headsets.
DOS is offline   Reply With Quote
Old 03-28-11, 03:43 PM   #6
operator
cab horn
 
Join Date: Jun 2004
Location: Toronto
Bikes: 1987 Bianchi Campione
Posts: 28,306
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Quote:
Originally Posted by Burton View Post
Really doesn`t matter if the S1 was brand new or OE - the seal is part of the package. Suggest you contact the seller and insist you get what you paid for.
Yeah, good luck with that.

Without retail boxing usually indicates grey market. On top of that the headset is worth about $10 wholesale, and on top of that it's discontinued and no longer made.

The fact that the OP specifically sought it out over, in production headsets mean one of two things:

1) The OP is cheap
2)

Actually I can't think of the second possible reason.

Shipping to return the headset will cost more than the headset is worth.
operator is offline   Reply With Quote
Old 03-28-11, 03:59 PM   #7
Burton
Certified Bike Brat
 
Burton's Avatar
 
Join Date: Jan 2011
Location: Montreal, Quebec
Bikes:
Posts: 4,251
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Well guys - I guess in this situation you can either roll over and play dead - or try for some satisfaction. The first step would normally be to contact customer service and report missing parts. Some places are set up to forward you a prepaid shipping box, a return authorization number, and all you need to do is make a trip to the post office. On a small purchase - some companies will simply refund any charges made to your credit card and not even ask that you return the defective item.

But if you don`t do anything - you fall in the 905 of consumers that never complain even when they know they should.
Burton is offline   Reply With Quote
Old 03-28-11, 06:55 PM   #8
shelbyfv
Senior Member
 
Join Date: Jun 2007
Bikes:
Posts: 2,848
Mentioned: 5 Post(s)
Tagged: 0 Thread(s)
Quoted: 134 Post(s)
Good solution, OP.
shelbyfv is offline   Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off



All times are GMT -6. The time now is 03:20 AM.