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Old 05-21-11, 08:23 PM   #1
cinemattic
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bent rear dropout

hey guys.

i had ordered a fuji track pro a month and a half ago. the problem with it is that UPS kinda botched the delivery, and bent in the dropouts on the back. it also happened to the fork, but i was able to file that down until i could fit my wheel onto it. i've been trying to contact the seller, who's been totally cool about the whole thing, but with my work schedule (my day's usually at least 12 hrs) i haven't had time to futz with the UPS claims dept.

my question is this:

are the dropouts that are removable steel or aluminum? if they're steel, i imagine i'd be able to remove them, bend them back, and then file down the aluminum on the frame enough to get them back in..

or, just try bending the rears out till i could fit in the wheel, and just run a ratio that allows me to slam the wheel as far forward, to prevent too much leverage on the dropout.

is this a stupid idea all together and i should just forget about this frame and finally get the UPS guy here...

TMLSS: bent rear dropout on a fuji track pro. smart to bend back and ride slammed or forget about it and yell at UPS?
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Old 05-23-11, 05:39 AM   #2
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i'm taking the radio silence to mean that i should just trash the idea and start yelling at UPS again...
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Old 05-23-11, 05:47 AM   #3
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Filing is not a good way to fix bent stuff...

NFI what a removable dropout looks like. If the bent stuff is ally, you're prolly SOL.

Pics would definitely help people figure out what you're talking about and give properly-informed advice.
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Old 05-23-11, 06:42 AM   #4
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thx for replying. here are some pictures that i tried to take of the damage...



i'm not TOO worried about the side to side, as i'm sure a wheel will compress that. it's the C closure that worries me...
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Old 05-23-11, 07:00 AM   #5
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i'm taking the radio silence to mean that i should just trash the idea and start yelling at UPS again...
No, just not all questions get answers in 5 minutes or 8 hours.

For your question, if you have time to post here, you have time to go back to the seller / UPS and get a replacement. This isn't a question for a bike forum, but a forum dealing with damaged goods for delivery companies.

Don't try and bodge a fix, when you should be able to get a non-damaged replacement / refund
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Old 05-23-11, 07:04 AM   #6
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thanks for the replies..

and yea. UPS doesn't like servicing my neck of the woods for some reason. i've called them 4 times now to get a dude to come and pick this up from me. he never shows...

thanks for all the replies.
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Old 05-23-11, 07:09 AM   #7
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Yelling at UPS does ZERO. I've tried it, several times. They always blame whoever packed the bike. Deny, deny, deny. Thats their strategy. Search the vintage bike forum, you will find threads on UPS sucks.

And it sounds like you have had it for a while. Not good. And on bikes, in my experience, often it is the packing job.

If you bought it with paypal or ebay, you need to file a claim TODAY and let the seller sort it out.

The "contract" with UPS is between the seller and UPS, not you. You need to get yourself out of the middle of this mess, just file a claim with the seller, and let them handle it.

I've bent back pinched dropouts on steel frames. Got to love steel.

But I see you have an aluminum frame. You are SOL. Get a credit from the seller and return it.

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Old 05-23-11, 07:12 AM   #8
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From the looks of the pictures it is a UPS problem. they are the ones who damaged the frame. Hope the shipper paid for extra insurance.
If OPPS will not come to you take the frame and packaging to the UPS store near you and file your claim.
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Old 05-23-11, 10:36 AM   #9
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Was there anything in the dropouts to protect them and the rear triangle from shipping damage? New bikes usually have the wheel in there, and a plastic spacer in the forks. If it shipped with nothing in there, then I agree with UPS and it's the packer's fault. (As if UPS has said anything yet) Good luck!
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Old 05-23-11, 01:49 PM   #10
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Was there anything in the dropouts to protect them and the rear triangle from shipping damage? New bikes usually have the wheel in there, and a plastic spacer in the forks. If it shipped with nothing in there, then I agree with UPS and it's the packer's fault. (As if UPS has said anything yet) Good luck!
yea, there wasn't anything in the dropouts to protect em. but i'm not saying anything about that to UPS..

@kycycler - yea, he paid all up for the insurance. he's been super cool about the whole thing too.

@wrk101 - not literally "yelling" at them, just being more and more stern.

so again, thanks guys. wish there was more that could be done, but i don't wanna drag this into a debate about UPS. thanks for all the help...
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Old 05-23-11, 02:34 PM   #11
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are the dropouts that are removable steel or aluminum?
Take a magnet to them. If it sticks, they're steel and you can bend them back into shape. But why would you want to remove them to do this?

If they're aluminum, they will likely need to be replaced, which may entail replacing the whole frame.
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