volantis

Hi all,

Just got my first bike yesterday from UPS. Seems somewhere along the way it was dropped at least a bit. It got the cage assembly stuck on it's stopper pretty good but I eventually freed that up. The inside of the cage for the pulley though is broken in the middle, clean across.

What can I do to repair it? I didn't see cage parts in any of my google searches. All advice appreciated.

merlin55

1. File a UPS claim 2. swap meet to find a replacement or 3. Buy a new replacement Ultegra or 105 will work fine

volantis

Thanks. Is the appropriate claim for the full derailleur? Same model?

Re-Cycle

I would say so, yes.

merlin55

UPS bent my deraileur and the crankset, and they paid full price for both....I don't know why...but they removed the bike from the box in transit, and put it back in the box incorrectly. The UPS rep was not nice, told me they have a right to inspect the contents....I said fine, just sent me a check for $XXX.XX here are the prices that I paid to replace the parts you trashed....FYI most people find FEDEX a better choice for shipping bikes in the USA