Join Date: Apr 2009
Location: New Rochelle, NY
Bikes: too many bikes from 1967 10s (5x2)Frejus to a Sumitomo Ti/Chorus aluminum 10s (10x2), plus one non-susp mtn bike I use as my commuter
Mentioned: 21 Post(s)
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There's a difference in the feel of seal drag and normal (correct) preload. It's possible you're feeling the effects of seal drag which goes away as the seals wear and some grease bleeds under them, or it could be excessive preload.
If I had it in my hands I'd venture an opinion, but without actually feeling the drag I can't. Either the shop is right, and it's fine, or the mechanic is too lazy to check/correct what he sees as a minor (not on his bike) problem. One thing you might do is ask him to let you feel another bike with the same or a similar BB, and compare them.
An ounce of diagnosis is worth a pound of cure.
“Never argue with an idiot. He will only bring you down to his level and beat you with experience.”, George Carlin
“One accurate measurement is worth a thousand expert opinions”
- Adm Grace Murray Hopper - USN
WARNING, I'm from New York. Thin skinned people should maintain safe distance