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Old 12-27-12, 07:17 AM   #1
pothound
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velo orange seatpost

i sheared the front bolt off the grand cu seatpost. it has a 30mm setback,but i still have to put seat almost all the way back to get the proper pedal revolution. when it sheared off, i lost the washer and nut that goes with it. i hope velo orange can supply me with the parts i need to repair this. i would like to find website to buy these parts if velo orange can't come thru with the parts. any advice would be appreciated.
thank you pothound
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Old 12-27-12, 07:43 AM   #2
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Can you find a suitable replacement bolt, washer and nut at a hardware store? Unless there is a specifically shaped fitting, the parts should be standard items.
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Old 12-27-12, 08:27 AM   #3
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thank you the the bolts are threaded studs, the washers are convex shaped to fit the underside of a clamp assembly, the nut is standard hex nut.
my problem would be the stud and the convex washer.
thank you pothound
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Old 12-27-12, 08:41 AM   #4
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I don't deal with them often but I understand V.O. has a great rep for good customer service. Call or email them and I am certain they will help you out.
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Old 12-27-12, 11:49 AM   #5
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This suggests, in the short term, you should call them on the telephone :
Quote:
The Velo Orange website is currently undergoing maintenance and upgrade. We are sorry for the inconvenience;
please check back with us in 24 - 48 hours. When we're back, we'll be better!
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