Well, subject says it all. I'm looking for a parts alternative to Nashbar.
Why ? Well at first I was excited at the prospect of doing business with
Nashbar after I previewed their website, which I think is a well done site and looked
like an outfit I'd like to place orders with.
However, I don't use credit cards. I noticed on their online FAQ that only
credit cards were accepted by them. 'Holy Crap', I muttered to myself. Foolishly, I didn't believe
that could be quite right and tried to delve more information on the site related to acceptable payment forms, such as US Postal Money orders, etc. Not having much luck there I emailed them and asked
for specific clarifaction. 'Can I place a web order and use US Postal or personal check as payment options
via web orders or must one use the mail order catalog to use non credit card payment options?
I thought that was a simple enough query.
In a round of FOUR emails I went back n forth with via firstname.lastname@example.org I ended up with total
frustration at the inabilty for their rep (same one each time) to answer the query in a straight forward and unambigious manner.
To date I still have no idea if Nashbar will do business with me if I use postal money orders as payment methods or not (via web placed / generated orders). ALl the answers I recieved were so damn vauge and imprecise as to leave me NO CLUE. Yes, I know I can use the check method for mail in orders. Duh.
In the end I have decided it is a sign for me to avoid Nashbar like the plauge. If their customer service
can not answer a straight up SIMPLE question like that in a clear an unambigious manner then most likely if one had problems with an order one would run into bigger problems.
So, bottom line. Are there decent parts retailers around that have as nice (hell better?) web site and
product AVAILABLITY lineup as Nashbar appears to have? ALso, if you reply with alternatives for me
maybe include a jot about customer service rep of the alternative retailer.
I did like Nashbar prices that was for sure but I'm serious about giving up even trying with them if they are this hard to do business with for non CC users out here.
I do have several other sites I've collected from reading here on forums over the months but none of them seem to have been nearly as complete or comprehensive parts selection as Nashbar appears to have.