Advertise on Bikeforums.net



User Tag List

Page 1 of 2 12 LastLast
Results 1 to 25 of 45
  1. #1
    Friar UziBeatle's Avatar
    Join Date
    Aug 2004
    Location
    Bacliff, Texas
    My Bikes
    Mutant Huffy six speed, Garage Sale Deluxe Cannondale HB-200 Modified Glintmaster
    Posts
    49
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)

    Good online alternative parts retailer to Nashbar?

    Well, subject says it all. I'm looking for a parts alternative to Nashbar.

    Why ? Well at first I was excited at the prospect of doing business with
    Nashbar after I previewed their website, which I think is a well done site and looked
    like an outfit I'd like to place orders with.

    However, I don't use credit cards. I noticed on their online FAQ that only
    credit cards were accepted by them. 'Holy Crap', I muttered to myself. Foolishly, I didn't believe
    that could be quite right and tried to delve more information on the site related to acceptable payment forms, such as US Postal Money orders, etc. Not having much luck there I emailed them and asked
    for specific clarifaction. 'Can I place a web order and use US Postal or personal check as payment options
    via web orders or must one use the mail order catalog to use non credit card payment options?

    I thought that was a simple enough query.

    In a round of FOUR emails I went back n forth with via custserv@nashbar.com I ended up with total
    frustration at the inabilty for their rep (same one each time) to answer the query in a straight forward and unambigious manner.
    To date I still have no idea if Nashbar will do business with me if I use postal money orders as payment methods or not (via web placed / generated orders). ALl the answers I recieved were so damn vauge and imprecise as to leave me NO CLUE. Yes, I know I can use the check method for mail in orders. Duh.

    In the end I have decided it is a sign for me to avoid Nashbar like the plauge. If their customer service
    can not answer a straight up SIMPLE question like that in a clear an unambigious manner then most likely if one had problems with an order one would run into bigger problems.

    So, bottom line. Are there decent parts retailers around that have as nice (hell better?) web site and
    product AVAILABLITY lineup as Nashbar appears to have? ALso, if you reply with alternatives for me
    maybe include a jot about customer service rep of the alternative retailer.

    I did like Nashbar prices that was for sure but I'm serious about giving up even trying with them if they are this hard to do business with for non CC users out here.

    I do have several other sites I've collected from reading here on forums over the months but none of them seem to have been nearly as complete or comprehensive parts selection as Nashbar appears to have.
    Thanks.
    Here, here are some joints, and a guitar.
    G.D. hippies.

  2. #2
    Senior Member
    Join Date
    Nov 2003
    Location
    Forest Park Il
    My Bikes
    Yeah Dahon Bike Friday Panasonic Dyno
    Posts
    876
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    you can also use a debit card with bike nashbar . I do it.I do not see why they would not take a check or money order after all it all spends.

  3. #3
    FixedGearQueer nolageek's Avatar
    Join Date
    Jul 2004
    Location
    Columbia Heights, DC
    My Bikes
    2005 IRO, 198x Bianchi Stelvio
    Posts
    651
    Mentioned
    0 Post(s)
    Tagged
    1 Thread(s)
    I dont see what your beef is. Many online retailers only take credit card orders for orders placed online. Maybe you can fax in an order and mail a check?

    What did they tell you? Maybe they didnt understand your question? What was their reply?
    FGG #1458 - Bianchi Stelvio (Katrina couldn't bring it down!)
    FGG #2504 - IRO Mark V Pro (AKA The Katrina Bike Project)
    FGG #3258 - Watanabe (unknown year) R.I.P.
    -----
    Plan B: The New Orleans Community Bike Project - Show 'em some love!
    Buy My Crap - T-Shirts!

  4. #4
    I drink your MILKSHAKE Raiyn's Avatar
    Join Date
    Jul 2002
    Location
    St. Petersburg, FL
    My Bikes
    2003 Specialized Rockhopper FSR Comp, 1999 Specialized Hardrock Comp FS, 1971 Schwinn Varsity
    Posts
    15,071
    Mentioned
    1 Post(s)
    Tagged
    0 Thread(s)
    Want to order using a MO? Get a catalog and do it by mail

  5. #5
    Giggity giggity! Dirtbike's Avatar
    Join Date
    Nov 2004
    Location
    Danville, Ca
    My Bikes
    Yeti DJ Custom build. X.9, Marzocchi, RaceFace, Gamut, DT, Truvativ, Michelin, Hope.
    Posts
    1,800
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Is it possible for a normal customer to call order from BTI and do a COD?
    Rides: 06 Demo8 II, Yeti DJ
    Pin it baby!

  6. #6
    I drink your MILKSHAKE Raiyn's Avatar
    Join Date
    Jul 2002
    Location
    St. Petersburg, FL
    My Bikes
    2003 Specialized Rockhopper FSR Comp, 1999 Specialized Hardrock Comp FS, 1971 Schwinn Varsity
    Posts
    15,071
    Mentioned
    1 Post(s)
    Tagged
    0 Thread(s)
    Quote Originally Posted by Dirtbike
    Is it possible for a normal customer to call order from BTI and do a COD?
    COD? I doubt it. Of course I've never tried

  7. #7
    Ha Ha! Boss. SpokesInMyPoop's Avatar
    Join Date
    Feb 2005
    Location
    pdx, or
    My Bikes
    Univega custom 14sp mixte + Sears 3sp groceryhoggg
    Posts
    879
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    I usually use my debit card with these folks. I guess your only other alternative with Nashbar is to mail in your order, which can be inconvenient on time
    Roll of quarters... wait, that's not a roll of- AH! There it is!

  8. #8
    Senior Member JBehrmann's Avatar
    Join Date
    Jul 2004
    My Bikes
    '05 Kona Kikapu, '04 Kona Jake. Really damn old Miyata 10 speed converted to singlespeed
    Posts
    176
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    There is no point in ordering anything online without a credit card. In fact, there is no point in boycotting credit cards in the first place.

  9. #9
    My bike's better than me! neil0502's Avatar
    Join Date
    Feb 2005
    Location
    Northern Colorado
    My Bikes
    (2) Moots Vamoots, (1) Cannondale T2000 tourer, (1) Diamondback Response Comp mtb
    Posts
    2,041
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Did you call Nashbar? That's really a better way to get a direct answer to a direct question, anyway. E-mails are usually responded to with pre-scripted responses that, more often than not, don't appropriately answer the original question. Sucks, but it's reality.

    Your reasons for not using CC's are just that: your reasons, but understand that it puts you in a very difficult position for online ordering. You may want to simply call a few other retailers (Excel Sports, Lickton's, Performance, Harris Cyclery, Colorado Cyclist, JensonUSA), or just make it a practice to do business with your LBS on a cash-and-carry basis.

    Good luck!

  10. #10
    Friar UziBeatle's Avatar
    Join Date
    Aug 2004
    Location
    Bacliff, Texas
    My Bikes
    Mutant Huffy six speed, Garage Sale Deluxe Cannondale HB-200 Modified Glintmaster
    Posts
    49
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Quote Originally Posted by nolageek
    I dont see what your beef is. Many online retailers only take credit card orders for orders placed online. Maybe you can fax in an order and mail a check?

    What did they tell you? Maybe they didnt understand your question? What was their reply?

    Only 'beef' I had was the inability for the rep to answer a plain straight question. I took it as an indicator
    to look elsewhere. Read my post again the query was there plain as day. I am not about the include all the dialogs here suffice to say the query was precise and simple. THe replies *and this took over 5 days worth of emails TOO much time) were all to vauge to make it EXPLICIT if I could simply mail in a check or not for orders generated from a web form.

    Others have commented. I do know of places (okay, not bike retailers) that have methods of taking online orders and NOT involving CC's. One can place the order there, get a order reference number, mail in the payment WITH the order reference number.. blah blah. Simple. As for debit cards I'm as loath to use them, more so, than CC's over the web. More so in fact.

    I seem to have stepped on Nashbar fan toes. I was hoping to hear about alternative vendors I could look
    at that had sites as well layed out.
    I hope if this thread generates more replies they offer retailer (online ones) alternatives.

    OH, before some of you go ape on me this was not intended to be some bash Nasbar thread. I was looking for alternatives is that so wrong?
    Here, here are some joints, and a guitar.
    G.D. hippies.

  11. #11
    Friar UziBeatle's Avatar
    Join Date
    Aug 2004
    Location
    Bacliff, Texas
    My Bikes
    Mutant Huffy six speed, Garage Sale Deluxe Cannondale HB-200 Modified Glintmaster
    Posts
    49
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Quote Originally Posted by neil0502
    Did you call Nashbar? That's really a better way to get a direct answer to a direct question, anyway. E-mails are usually responded to with pre-scripted responses that, more often than not, don't appropriately answer the original question. Sucks, but it's reality.

    Your reasons for not using CC's are just that: your reasons, but understand that it puts you in a very difficult position for online ordering. You may want to simply call a few other retailers (Excel Sports, Lickton's, Performance, Harris Cyclery, Colorado Cyclist, JensonUSA), or just make it a practice to do business with your LBS on a cash-and-carry basis.

    Good luck!
    No, didn't call. The replies were not script either! Took 3 days to get a reply on last round. Yes, it sucks
    indeed and I won't bother with them again.

    Yeah, I use a local bike shop here. One motivating factor for me to look online though was my recent expendture on spokes for my old clunker 26 inch wheeler. At $1.00 a spoke (nice DT stainless ones though) I felt that was a bit high for that type spoke after seeing online prices for half that for same brand/type that I purchased. Next time I have to go blow 1.00 a spoke for 50 plus spokes I dont' want to feel raped just for doing business with a local bike shop.
    Here, here are some joints, and a guitar.
    G.D. hippies.

  12. #12
    la vache fantôme phantomcow2's Avatar
    Join Date
    Aug 2004
    Location
    NH
    Posts
    6,266
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    I have had great luck with Nashbar. One time they sent the wrong length spokes, i called them up and they said if i ship those back ups overnight they will refund my shipping charges entirely and send the correct length 2nd day air. Not a bad deal
    C://dos
    C://dos.run
    run.dos.run

  13. #13
    Cat 6 Steve Katzman's Avatar
    Join Date
    May 2003
    Location
    Orlando, FL
    My Bikes
    Scott CR-1, Serotta Legend, Serotta CR, Co-Motion Speedster tandem, Masi Nuevo Strada fixie
    Posts
    219
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    The whole idea of buying online is to save time. If you are going to wait for a check to arrive in the mail, then why bother ordering online. If you are going to send a check or money order by snail mail, then why not just send in your order form in the same envelope?

    In today's day and age, I can't understand why anyone wouldn't at least have a debit card. The only reason for not having a credit card would be a recent bankruptcy or being too young to qualify. The idea of not being able to trust oneself with a credit card is baffling to me. If you pay your bill on time there is no cost for using it and it gives you consumer protections that you wouldn't have if you paid by check or money order. Also, contrary to what credit card insurance carriers would have you believe, you are not liable for purchases made if your card is lost or stolen.

    My guess is that any on-line retailer would have the same stipulations. The whole shopping cart system that virtually all web retailers use, is designed to balance a merchandise total plus shipping with an equal payment and wrap up the sale cleanly at that time, leaving order pulling and shipping to be completed shortly thereafter.

    Just out of curiosity, why do you chose to avoid credit cards?

  14. #14
    la vache fantôme phantomcow2's Avatar
    Join Date
    Aug 2004
    Location
    NH
    Posts
    6,266
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    I think a lot of people get this false image about credit card use online, the media sometimes makes people who are new to this seem like people are getting scammed left and right. When in reality I dont beleive it is any more or less risky than going to a restaurant, whos to say the waiter wont write down your # or something? If your that concerned give paypal a shot. They have some pretty serious securities now in these reputable stores
    C://dos
    C://dos.run
    run.dos.run

  15. #15
    I drink your MILKSHAKE Raiyn's Avatar
    Join Date
    Jul 2002
    Location
    St. Petersburg, FL
    My Bikes
    2003 Specialized Rockhopper FSR Comp, 1999 Specialized Hardrock Comp FS, 1971 Schwinn Varsity
    Posts
    15,071
    Mentioned
    1 Post(s)
    Tagged
    0 Thread(s)
    Quote Originally Posted by phantomcow2
    I think a lot of people get this false image about credit card use online, the media sometimes makes people who are new to this seem like people are getting scammed left and right. When in reality I dont beleive it is any more or less risky than going to a restaurant, whos to say the waiter wont write down your # or something? If your that concerned give paypal a shot. They have some pretty serious securities now in these reputable stores
    As long as you take some basic precautions (Firewall, Virus Protection and anti spyware programs that are all available free online) you don'thave anything to worry about.

  16. #16
    la vache fantôme phantomcow2's Avatar
    Join Date
    Aug 2004
    Location
    NH
    Posts
    6,266
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Quote Originally Posted by Raiyn
    As long as you take some basic precautions (Firewall, Virus Protection and anti spyware programs that are all available free online) you don'thave anything to worry about.
    That is correct. Ive never had a problem once with it
    C://dos
    C://dos.run
    run.dos.run

  17. #17
    the commutor / tourer mcavana's Avatar
    Join Date
    Aug 2004
    Location
    jacksonville fl
    My Bikes
    trek 6700 turned touring machine, giant TCR2
    Posts
    626
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    uzibeatle,

    I am sorry that you are not getting the answers you are looking for. Nobody is trying to be difficult, it is just that the facts in this case are pretty clear:

    1.) Many of us (including myself) have done numerous transactions with Nashbar without any problems at all.
    2.) Most other web dealers work the same exact way, requiring a cc for an online order. (all the ones i use and am familiar with do.)
    3.) There are huge advantages when using credit cards!!

    Keep in mind, the reason they are able to get the prices so low is the way that they conduct their buisness... They usually don't have an actual "store" and the credit card payments are fast, requiring little to no work. You sending a check requires allot more work on their end. They have a very small number of employees... creating a very small overhead... creating low prices for you; the consumer.

    I don't want to get too much into your personal stuff, but you should consider getting a credit card. I have worked in the credit card industry for over 10 years, and know the buisness pretty well Even if you have crappy credit, or just filed bankruptcy, you can still get a secured credit card with a 500 dollar limit. If you just don't believe in credit, the secured card may work in this case also, because you are just drawing from you own funds! Anytime it is Visa or Mastercard, you automaticly get all kinds of protections... Far to many to mention, but if you need it, i can provide more info. In a nutshell, it is 10 times safer to use credit then cash in any transaction (ESPECIALLY WHEN IT COMES TO ONLINE / CATALOG / PHONE ORDERS!!!!)

    Debit cards are great too, but there is not as many advantages to using them as with creditor cards. (one example is that it is much harder to dispute a charge on a debit card then a credit card... even if the debit card has a visa / mastercard logo)

    anyways, have a good day. remember, we are not trying to agrue with you, we are just providing you with what we know.
    "Ready to retire, just can't afford it yet!"

  18. #18
    Senior Member Dougmt's Avatar
    Join Date
    Dec 2002
    Location
    Middle of Montana
    My Bikes
    1996 Specialized Stumpjumper
    Posts
    467
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Email sucks. Give them a call and talk to a human.
    I still do not understand wanting to use the web to place the order and then take the time to mail off a MO. What do you gain?
    That said, and believing each to their own, what I would do would be to compile my web order and call em up. Tell them you would like to place an order and have it held in their system until your MO shows up.
    Pricepoint oftens slaughters nashbars prices and I've been using them ofter.... just got some avid flak jackets for 19.99
    D

  19. #19
    Senior Member shabbasuraj's Avatar
    Join Date
    Mar 2005
    Posts
    1,570
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Quote Originally Posted by Raiyn
    As long as you take some basic precautions (Firewall, Virus Protection and anti spyware programs that are all available free online) you don'thave anything to worry about.
    This is why I use OS X.

    To the original poster. CC are what makes shopping online, really shopping online.

  20. #20
    I drink your MILKSHAKE Raiyn's Avatar
    Join Date
    Jul 2002
    Location
    St. Petersburg, FL
    My Bikes
    2003 Specialized Rockhopper FSR Comp, 1999 Specialized Hardrock Comp FS, 1971 Schwinn Varsity
    Posts
    15,071
    Mentioned
    1 Post(s)
    Tagged
    0 Thread(s)
    Quote Originally Posted by shabbasuraj
    This is why I use OS X.
    .

  21. #21
    On Your Right ZackJones's Avatar
    Join Date
    Mar 2003
    Location
    Warner Robins, GA
    Posts
    1,422
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Use Ebay and PayPal to source the parts you need.
    "You never fail, you simply produce results. Learn from these" - Anonymous

  22. #22
    Zippy Engineer Waldo's Avatar
    Join Date
    Jan 2003
    Location
    IN
    My Bikes
    Bianchi 928, Bianchi Pista Concept 2004, Surly Steamroller, 1998 Schwinn Factory Team Homegrown, 1999 Schwinn Homegrown Factory, 2000 Schwinn Panther, Niner EMD9
    Posts
    1,801
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Quote Originally Posted by Dirtbike
    Is it possible for a normal customer to call order from BTI and do a COD?
    Unless you have a bike shop, no.

  23. #23
    can't member Noah Scape's Avatar
    Join Date
    Jan 2005
    Location
    Iowa City
    Posts
    1,691
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    I occasionally purchase stuff from Nashbar and have since the late 80s. But on the few occasions (4 or 5) when I've made inquiries regarding a technical aspect of a product, the person on the phone or via email assures me that someone from their "technical dept" will get back to be shortly with an answer. I can say without exception, I've never had a single response from said "dept".

  24. #24
    Senior Member peripatetic's Avatar
    Join Date
    Oct 2004
    Location
    NYC
    My Bikes
    All 70s and 80s, only steel.
    Posts
    2,124
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    ...maybe the original poster doesn't HAVE a credit card. There are people out there who do not. Or maybe he doesn't want to deal with paying bills after the fact. That's not boycotting, that's protecting oneself from irresponsible spending. Not to get philosophical here, but one of the biggest problems for your average consumer in the US is overspending, which can be correlated with the ease of getting a credit card. If we all had to borrow cash--with potential for penalties and interest rates--from our friends every time we were in the store to buy something, would we buy so much? I don't think you have to be boycotting CCs just to come up with the notion not to use them. I don't know many people out there who aren't in debt to CC companies more than they should be, incl. myself. I use them, but I try as much as possible not to, and I can understand why the original poster might not want to either. In essence, maybe his security concerns relate more to his own spending ways than any online, computer worries.

    Just a thought.

  25. #25
    @#$% cars
    Join Date
    Jun 2004
    Location
    Chicago
    My Bikes
    '02 Schwinn Frontier;'03 Fisher Tiburon; '04 Raleigh Companion; 04 Dahon SpeedPro; 69 Raleigh Sport fixed
    Posts
    405
    Mentioned
    3 Post(s)
    Tagged
    0 Thread(s)
    Another retailer I've had great service from is Alfred E. Bike. It's a real store in Kalamazoo Michigan. They seem to have a tremendous amount of stuff in stock for a regular bike shop!
    http://aebike.com/site/intro.cfm
    Good Luck!

Page 1 of 2 12 LastLast

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •